Import email from MS outlook pst file

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For feature suggestions, describe the result you would like to achieve in detail: import emails from MS outlook pst file
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Community Server/Control Panel version: 12.7.1292, 3.5.432
Type of installation of Workspace (docker, deb/rpm, exe, please point us to the installation guide that you used as well): exe on Windows server 2022, IIS
OS:
Browser version: MS edge
Additional information:

Hi , I exported all emails from Microsoft outlook as a pst file, is it possible to import it to Workspace email module? or any other way to import old emails? I have added my email account in Workspae
but didn’t find any position with a import function.

Thanks a lot!

Hello @adamw
We need some time to check it out, I will contact you shortly.

Dear @adamw
Is your mail account currently active? I mean that you can simply import emails during when connecting your account to the Workspace portal:

Dear @adamw
Unfortunately, there’s no direct way to import emails from a .pst file.
However, the following workaround might be helpful (please note that it hasn’t been well tested, so we cannot guarantee its effectiveness):

A. Go to your WorkSpace portal > connect a custom domain > add a mail account > connect this mail account to the Thunderbird app.

B. Since the .pst format is used by Microsoft, you need to convert the .pst file to .eml format.

C. Move the .eml files to the “Inbox” folder of the connected mailbox in Thunderbird. The emails will be synchronized via IMAP with the portal.

We hope it will be useful.

Dear @adamw
We have received your email to forum mailbox. Unfortunately, we don’t have another ready-to-go solution aside the possible way that described earlier.
Please accept our sincere apologies for the situation.