If you pin New Document / Spreadsheet in the Start Menu on W10, the icon changes to the 3 colored stacks

ONLYOFFICE Desktop Editors
version 8.1.1.27 (x64 exe)

Hello @PaTa

We will take closer look at this situation. However, please also specify version of your Windows 10.

We have registered this behavior as a bug. It seems to be tied to Windows 10 usage only, as there are no problems on Windows 11.

Thank you for reporting that.

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Edition Windows 10 Pro
Version 22H2
Installed on ‎24/‎12/‎2020
OS build 19045.4842
Experience Windows Feature Experience Pack 1000.19060.1000.0

Thanks, providing this information to devs. As I mentioned, we have registered a bug, but this might a limitation of OS. Stay tuned for further news.

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Hello again @PaTa

With new version of Desktop Editors the issue discussed in this topic will be fixed. Update will be available in a couple of days. Please await for it and share your feedback afterwards.

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Hi Constantine,
Unfortunately the problem got worse. No icons show up at all now.
image

ONLYOFFICE Desktop Editors
version 8.2.0.143 (x64 exe)

Edition Windows 10 Pro
Version 22H2
Installed on ‎24/‎12/‎2020
OS build 19045.5073
Experience Windows Feature Experience Pack 1000.19060.1000.0

Please try re-installing Desktop Editors.

Uninstalling it with erasing the cache and all settings, as part of the uninstallation process, and then installing it worked!

Thank you

image

1 Like

Thanks for the feedback. Closing topic as solved.