Hello
We are currently using ONLYOFFICE Cloud (Business plan) across multiple teams for document collaboration. A recurring issue we face is file sync conflicts when two / more users make offline edits and then reconnect.
The system either creates duplicates or overwrites changes without a clear merge option; which creates confusion & sometimes data loss. Is there a recommended workflow / setting to better handle version conflicts in these cases?
We have reviewed co-editing features and real-time collaboration; which work great when all users are online. However; in remote or low-bandwidth environments, team members often edit locally first and expect sync to resolve differences gracefully similar to how tools like Git handle merges. Is this something that can be improved through admin settings, external integrations, or future roadmap plans?
Checked Managing versions and revisions documentation for reference. One of our IT leads asked me what is cloud architect , and this issue came up as a practical example designing workflows where users and cloud services sync intelligently.
If anyone has dealt with this / found a smart workaround (even using third-party sync tools); I would appreciate the insights.
Thank you !!