How to Manage File Sync Conflicts Across Multiple Users in ONLYOFFICE Cloud?

Hello

We are currently using ONLYOFFICE Cloud (Business plan) across multiple teams for document collaboration. :slightly_smiling_face:A recurring issue we face is file sync conflicts when two / more users make offline edits and then reconnect.

The system either creates duplicates or overwrites changes without a clear merge option; which creates confusion & sometimes data loss. Is there a recommended workflow / setting to better handle version conflicts in these cases? :thinking:

We have reviewed co-editing features and real-time collaboration; which work great when all users are online. However; in remote or low-bandwidth environments, team members often edit locally first and expect sync to resolve differences gracefully similar to how tools like Git handle merges. :upside_down_face: Is this something that can be improved through admin settings, external integrations, or future roadmap plans? :thinking:

Checked Managing versions and revisions documentation for reference. One of our IT leads asked me what is cloud architect , and this issue came up as a practical example designing workflows where users and cloud services sync intelligently.

If anyone has dealt with this / found a smart workaround (even using third-party sync tools); I would appreciate the insights.

Thank you !! :slightly_smiling_face: