How to access a file someone share to me via OneDrive?

Cloud
1

Hi,

I downloaded the Linux App, the version is 7.1.1.57.
I want to collaborate on a Word document created by a friend. He shared the document to me via Onedrive. I linked my OnlyOffice account to my OneDrive account. From the OnlyOffice app on my desktop, I can perfectly access and open my own OneDrive documents, but I cannot access my friend’s document.

Did I miss something in the process?

Thanks very much for an answer.

2

Hello dear user. Can you please specify what editor are you using (ONLYOFFICE for Personal Use / free cloud portal) ? Please note, that when a OneDrive account is connected - it will only see your own documents.

3

Hi, thank you very much for your answer.

I’m using the desktop editor, so I guess it’s the “Personal Use” option.

Okay, so, if I want to edit a document from someone else’s OneDrive account, I need to connect my local editor to his OneDrive account. I thought that, if that person shared this document to my OneDrive account, I would be able to access it from my local editor.

4

Hello @cbrizard
Please provide us with exact issue issue scenario (step-by-step). Also let us know the products which you are using. Do you use Desktop editors only? or perhaps ‘Personal’ (https://personal.onlyoffice.com/) or server-based Workspace?
I’m trying to understand how exactly you connected OneDrive to your Desktop Editors.

5

Hi @Alexandre thank you for your answer!

So:

  1. I installed the Linux Desktop Editor
  2. Created my account on OnlyOffice Personal
  3. Linked my OnlyOffice Personal account to my OneDrive account: I can perfectly see all my documents, except the one shared to me by other users
  4. I linked my Desktop Editor to my OnlyOffice Personal account, following these instructions. Here, I get the same result as in my OnlyOffice Personal account online: I can see and edit my own documents, but not the ones shaed to me.

Hope it’s clearer now, thank you very much in advance for your help.

PS: I do all of this to try to convince someone to get away from Word!

6

Hello @cbrizard

Could specify where is the shared file located in your OneDrive storage? Is it in ‘My files’ tab or ‘Shared’?

7

Hi @Constantine

It’s definitely in the ‘Shared’ tab, which seems logical to me, as it was created and shared by someone else.

8

Unfortunately, due to peculiarities of OneDrive storage organization we cannot access the Shared folder since it is not related to the main file catalog tree of the storage and as a result is not shown in the list in our personal cloud.
As you have mentioned it correctly, you can connect your friend’s account to your personal could as a workaround.

9

Thank you for your answer, I hope one day this will work, the main reason why this friend stays on Word is to be able to collaborate on shared documents.