How can i update doc space to work space?

尝试几次都未成功,提示一个错误导致升级失败。

OS: windows server 2016
部分安装log:
Property(S): SOURCEDIR = C:\Users\Administrator\AppData\Roaming\Ascensio System SIA\Workspace\install
Property(S): SourcedirProduct = {79E2425B-1BD8-4265-A358-429596289879}
Property(S): AI_CHAINER_CMD_LINE = {79E2425B-1BD8-4265-A358-429596289879}5IC:\Users\Administrator\AppData\Roaming\Ascensio System SIA\Workspace\install\ControlPanel_Win-install.latest.msiAPPDIR=“C:\ONLYOFFICE\Ascensio System SIA\ControlPanel” API_SYSTEM_PORT=“8081” CONTROL_PANEL_PORT=“8082” MYSQLODBCDRIVER=“MySQL ODBC 8.0 Unicode Driver” SERVER_PROP=localhost DATABASE_PROP=onlyoffice USERNAME_PROP=root PASSWORD_PROP=root PORT_PROP=3306C:\Users\ADMINI~1\AppData\Local\Temp\CHAINERS_LOG\ControlPanel_Win-install.v24.02.802.logNVIC:\Users\Administrator\AppData\Roaming\Ascensio System SIA\Workspace\install\CommunityServer_Win-install.latest.msiAPPDIR=“C:\ONLYOFFICE\Ascensio System SIA\CommunityServer” INSTALLATION_TYPE=Workspace DOCUMENT_SERVER_INSTALLED=“TRUE” DOCUMENT_SERVER_PORT=“8083” JWT_ENABLED=“true” JWT_SECRET=“IlfsNPIDWCYiIidQs8OWOAuehbBqsL” JWT_HEADER=“AuthorizationJWT” API_SYSTEM_PORT=“8081” CONTROL_PANEL_PORT=“8082” SSO_AUTH_PORT=9834 MYSQLODBCDRIVER=“MySQL ODBC 8.0 Unicode Driver” SERVER_PROP=localhost DATABASE_PROP=onlyoffice USERNAME_PROP=root PASSWORD_PROP=root PORT_PROP=3306 ELASTICSEARCH_SCHEME=http ELASTICSEARCH_HOST=localhost ELASTICSEARCH_PORT=9200 C:\Users\ADMINI~1\AppData\Local\Temp\CHAINERS_LOG\CommunityServer_Win-install.v24.02.802.logNVIC:\Users\Administrator\AppData\Roaming\Ascensio System SIA\Workspace\install\XMPPSERVER_Win-install.latest.msiAPPDIR=“C:\ONLYOFFICE\Ascensio System SIA\XMPPServer” INSTALLATION_TYPE=Workspace SERVER_PROP=localhost DATABASE_PROP=onlyoffice USERNAME_PROP=root PASSWORD_PROP=root PORT_PROP=3306C:\Users\ADMINI~1\AppData\Local\Temp\CHAINERS_LOG\XMPPSERVER_Win-install.v24.02.802.logNV7088Chainer
Property(S): AI_MSI_CHAINER_CONDITION = 1
MSI (s) (98:40) [08:29:11:190]: MainEngineThread is returning 0
MSI (s) (98:B8) [08:29:11:205]: RESTART MANAGER: Session closed.
MSI (c) (B8:38) [08:50:30:043]: Back from server. Return value: 1603
MSI (c) (B8:38) [08:50:30:058]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (B8:38) [08:50:30:058]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is ‘1’.
Action ended 8:50:30: ExecuteAction. Return value 3.
=== Verbose logging stopped: 2024/9/4 8:50:30 ===

MSI (c) (B0:6C) [08:28:24:214]: Note: 1: 2205 2: 3: AI_TempFile
MSI (c) (B0:6C) [08:28:24:214]: Note: 1: 2228 2: 3: AI_TempFile 4: SELECT Property FROM AI_TempFile
MSI (c) (B0:6C) [08:28:24:214]: Note: 1: 2205 2: 3: AI_XmlLocator
MSI (c) (B0:6C) [08:28:24:214]: Note: 1: 2228 2: 3: AI_XmlLocator 4: SELECT Property FROM AI_XmlLocator
MSI (c) (B0:6C) [08:50:30:074]: Doing action: FatalError
Action start 8:50:30: FatalError.
Action ended 8:50:52: FatalError. Return value 1.
MSI (c) (B0:6C) [08:50:52:089]: Doing action: AI_SHOW_LOG
Action start 8:50:52: AI_SHOW_LOG.
MSI (c) (B0:10) [08:50:52:104]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\1\MSI6F1.tmp, Entrypoint: LaunchLogFile
Action ended 8:50:52: AI_SHOW_LOG. Return value 1.
MSI (c) (B0:6C) [08:50:52:182]: Doing action: FatalError
Action start 8:50:52: FatalError.
Action ended 8:50:52: FatalError. Return value 1.
MSI (c) (B0:6C) [08:50:52:182]: Doing action: AI_CleanPrereq
Action start 8:50:52: AI_CleanPrereq.
MSI (c) (B0:88) [08:50:52:182]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\1\MSI750.tmp, Entrypoint: CleanPrereq
Action ended 8:50:52: AI_CleanPrereq. Return value 1.
MSI (c) (B0:6C) [08:50:52:276]: Doing action: FatalError
Action start 8:50:52: FatalError.
Action ended 8:50:52: FatalError. Return value 2.
MSI (c) (B0:6C) [08:50:52:292]: Note: 1: 2205 2: 3: Environment
MSI (c) (B0:6C) [08:50:52:292]: Note: 1: 2228 2: 3: Environment 4: SELECT Environment,Component_ FROM Environment
MSI (c) (B0:6C) [08:50:52:323]: Destroying RemoteAPI object.
MSI (c) (B0:C4) [08:50:52:323]: Custom Action Manager thread ending.
=== Verbose logging stopped: 2024/9/4 8:50:52 ===

您好,
DocSpace和Workspace是两个不同的产品,您不可以把DocSpace变成Workspace。
为了安装Workspace可以按照以下指南操作 (需要在别的空白的服务器安装以避免软件冲突):Installing ONLYOFFICE Workspace for Windows on a local server - ONLYOFFICE