Forum rules

For your information
1

Welcome to ONLYOFFICE forum!

Here you can post your how-to questions, bug reports, feature requests, and your thoughts about ONLYOFFICE.

We’ll only ask you to follow a few rules:

  1. Be polite and respectful. This shouldn’t even be a rule, but you know the internet.

  2. No spam or excessive self-promotion.

  3. Search before you post. Maybe there are active threads on your topic already.

  4. Use relevant tags when you create your post. This will make navigation here easier for everyone.

  5. Be clear when starting a new topic. Use a descriptive title and write about your problem/question in complete sentences. Attach screenshots and videos.

  6. Help others. If you know the answer to someone’s question, don’t hesitate to share your knowledge.

  7. Just know we are glad you are here. We hope you find the answers to your questions on this forum.

  8. Please note that official languages of this forum are English and Chinese.

6 Likes
13

New user is not allowed to uploading/attach file.
When will new user become eligible to post/attach file?

14

Dear @lop25

When a user enters the forum, they are granted with very first level of trust that does not allow attaching the files to their posts and relies. This possibility becomes available once user reaches next level of trust. The conditions for that are as follows:

  • Entering at least 5 topics
  • Reading at least 30 posts
  • Spend a total of 10 minutes reading posts

I hope it helps.