Example not working after move to HTTPS

Docs
1

Hi all,

I’m having a little trouble, even getting the initial example working. On my first attempt (without HTTPS), it seemed to work fine. I added my certificate details (not self signed) to Nginx and since then I’ve been seeing the following attached error since.

Full install on a new clean server Ubuntu 22.04.2 LTS (AWS).

Followed exact instructions at: Installing ONLYOFFICE Docs for Debian, Ubuntu, and derivatives - ONLYOFFICE (not changing port to 443 as per the warning).

Set up SSL as detailed in: Switching ONLYOFFICE Docs to HTTPS protocol - ONLYOFFICE (Switching ONLYOFFICE Docs v5.3 and later to HTTPS section).

I receive the following error in nginx.error.log

2023/10/18 08:13:50 [error] 10208#10208: *16 open() “/var/www/onlyoffice/documentserver/web-apps/vendor/socketio/socket.io.min.js.map” failed (2: No such file or directory), client: {MY IP}, server: , request: “GET /7.5.0-125/web-apps/vendor/socketio/socket.io.min.js.map HTTP/1.1”, host: “{sub domain dot my domain dot come}”

Has anyone experienced this or similar before? Can anyone help? I’ve made no other changes to the server or configuration as yet.

Many thanks in advance!

onlyoffice
onlyoffice1738×876 58.3 KB

2

I should note, 443 is of course open! :slight_smile:

3

Hey @paulf :handshake:

  1. Open browser’s console (choose Network tab) → Refresh the page → Send us a screenshot of the page with browser’s console opened, if there are any errors;
  2. Open browser’s console (choose Console tab) → Refresh the page → Send us a screenshot of the page with browser’s console opened, if there are any errors.
4

Hi Nikolas,

Unfortunately neither console nor the networking tab show any errors (or messages for that matter).

5

Hi Paul, did you run below command after configuring SSL ?
bash documentserver-update-securelink.sh

6

Hi
i think this solve your problem

“Please open /etc/onlyoffice/documentserver/default.json and change ‘rejectUnauthorized’ value to false . After that run supervisorctl restart all”

1 Like
7

@paulf

  1. bash documentserver-update-securelink.sh as @tsetsiba mentioned.
  2. If problem persists ever after please share log files of Document Server located in /var/log/onlyoffice/documentserver
1 Like
8

Thanks both @Nikolas @MifiUp that’s exactly what was needed. I wish this was added to the set up instructions as it did slow me down significantly.

9

As far as I remember, it has always been there :upside_down_face:

https://helpcenter.onlyoffice.com/installation/docs-community-https-linux.aspx

Switching ONLYOFFICE Docs v5.3 and later to HTTPS

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