After install Workspace-community via deb on ubuntu 22.04, I see list of documents in web interface, but when i’am trying to open them I see error “Can’t save document. Contact with your administrator”
Community Server/Control Panel version:
Type of installation of Workspace (docker, deb/rpm, exe) deb
OS: Ubuntu 22.04
Browser version: any
root@onlyoffice:/var/log/onlyoffice/documentserver# cat nginx.error.log
2024/01/26 10:05:02 [error] 13356#13356: *54568 open() "/var/www/onlyoffice/documentserver/web-apps/apps/spreadsheeteditor/main/[object HTMLCollection]" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /7.5.1-23/web-apps/apps/spreadsheeteditor/main/[object%20HTMLCollection] HTTP/1.1", host: "docs.aeromax-aviasz.ru", referrer: "https://docs.aeromax-aviasz.ru/ds-vpath/7.5.1-23/web-apps/apps/spreadsheeteditor/main/index.html?_dc=7.5.1-23&lang=ru-RU&frameEditorId=iframeEditor&parentOrigin=https://docs.aeromax-aviasz.ru&uitheme=default-dark&fileType=xlsx"
/var/log/onlyoffice/documentserver/converter/out.log
[2024-01-26T10:05:03.654] [ERROR] [localhost] [_9jzojvtO0jtn6PWUdz4Q0T1fv7_ogdLQzLkZwPfUAI_] [ed7c5e3f-3841-11ee-a73f-0242ac120002] nodeJS - error downloadFile:url=https://docs.aeromax-group.ru:443/Products/Files/HttpHandlers/filehandler.ashx?action=stream&fileid=32&stream_auth=443948702155.WOGTEZ1LOLYBDRBWA9R90Q9PNVZOWKV0KN8UB8WCZ0&X-REWRITER-URL=https%3a%2f%2fdocs.aeromax-aviasz.ru%3a443;attempt=1;code:ERR_TLS_CERT_ALTNAME_INVALID;connect:null Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames: Host: docs.aeromax-group.ru. is not in the cert's altnames: DNS:docs.aeromax-aviasz.ru
> at new NodeError (internal/errors.js:322:7)
> at Object.checkServerIdentity (tls.js:347:12)
> at TLSSocket.onConnectSecure (_tls_wrap.js:1525:27)
> at TLSSocket.emit (events.js:400:28)
> at TLSSocket._finishInit (_tls_wrap.js:937:8)
> at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:709:12)
Is anyone here ?
Please note that this is not a chat and instant responses are not guaranteed. The issue is in the SSL certificate. Please obtain a certificate that is issued for the domain name of your portal. You can do that with Let’s Encrypt:
https://helpcenter.onlyoffice.com/installation/workspace-enterprise-https-linux.aspx#CreateCertificate
Ok Thank you for the answer.