HI,
the situation is this ubuntu 22.04
on both machines
Onlyoffice Nextcloud Hub 7 (28.0.3)
onlyoffice last version
the error is:
Error trying to connect (An error occurred in the document service: Error while downloading the document file to be converted.) (version 8.0.1.31)
Hello @Clnct,
Please save the connector settings once again and provide Document Server logs
/var/log/onlyoffice/documentserver/
I get the same error in NextCloud:
Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 8.0.1.31)
What logs I provide you with?
@mobik92
Create an archive of the log directory and send it to me. You can upload it to some hosting and send the download link.
