Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 7.2.1.34)

Onlyoffice + Owncloud
log in onlyoffice /var/log/onlyoffice/documentserver/converter/out.log :slight_smile:

[2022-12-17T15:47:17.070] [ERROR] [localhost] [conv_check_579894469_docx] [userId] nodeJS - error downloadFile:url=http://192.168.0.92/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.M9UV4CjS4NuK5eXIGinuy6rVQeW5KhnqG51tNAli2rU;attempt=3;code:undefined;connect:undefined Error: Error response: statusCode:403; headers:{“date”:“Sat, 17 Dec 2022 13:47:16 GMT”,“server”:“Apache/2.4.54 (Raspbian)”,“set-cookie”:[“ocn7xno6bmf6=uqrg4d7taiajoatf1k2d72fhc0; path=/; HttpOnly; SameSite=Strict”,“oc_sessionPassphrase=dcB5Mf0CHROdJulwrCGV6njZOhIek0EEwL6WQAONWhBi1pHjx1Z%2FIQbNP7khae9Uwrak0mbugH0D8m16hFSLqCbkYnzCOmgza5AH3ila3RvwAD%2BFPTdwHZNcwn9RPaHh; expires=Sat, 17-Dec-2022 14:07:16 GMT; Max-Age=1200; path=/; HttpOnly; SameSite=Strict”],“expires”:“Thu, 19 Nov 1981 08:52:00 GMT”,“cache-control”:“no-cache, no-store, must-revalidate”,“pragma”:“no-cache”,“content-security-policy”:“default-src ‘none’;manifest-src ‘self’;script-src ‘self’ ‘unsafe-eval’;style-src ‘self’ ‘unsafe-inline’;img-src ‘self’ data: blob:;font-src ‘self’;connect-src ‘self’;media-src ‘self’”,“x-xss-protection”:“0”,“x-content-type-options”:“nosniff”,“x-frame-options”:“SAMEORIGIN”,“x-robots-tag”:“none”,“x-download-options”:“noopen”,“x-permitted-cross-domain-policies”:“none”,“content-length”:“27”,“keep-alive”:“timeout=5, max=100”,“connection”:“Keep-Alive”,“content-type”:“application/json; charset=utf-8”};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1059:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at Socket.socketOnData (_http_client.js:515:22)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)

what is the problem?

Hello @mobo

Sorry for the late reply.

Most certainly there are incorrect JWT token credentials used. Please locate next config /etc/onlyoffice/documentserver/local.json, open it and find next section:

      },
      "secret": {
        "inbox": {
          "string": "<your_key>"
        },
        "outbox": {
          "string": "<your_key>"
        },
        "session": {
          "string": "<your_key>"
        }
      }

Here you can find the secret key (value instead of <your_key>) that must be used in the Secret key field in the connector app settings of your ownCloud portal.

Let me know if it solves your problem.

Hello. Already checked, the problem is there(((

Please try executing next command on the host server where Document Server is installed:
bash documentserver-update-securelink.sh

the problem is in place ((((

Could you share with me local.json config? Send it to me via PM.

no problem))

Please try adding next section to the ownCloud config /owncloud/config/config.php:

'onlyoffice' =>
  array (
    "jwt_secret" => "<your_key>",
    "jwt_header" => "Authorization"
 )

where <your_key> is the secret from local.json.

‘onlyoffice’ =>
array (
‘verify_peer_off’ => true,
“jwt_secret” => “My_Key”,
“jwt_header” => “Authorization”
),
Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.)
(version 7.2.1.34)

I noted some mistakes in my message, sorry. The section in the ownCloud’s config.php should look like this:

'onlyoffice' =>
array (
'verify_peer_off' => true,
'jwt_secret' => '<your_key>',
'jwt_header' => 'AuthorizationJwt',
),

Also, please use the same header in the local.json config:

        },
        "inbox": {
          "header": "AuthorizationJwt",
          "inBody": false
        },
        "outbox": {
          "header": "AuthorizationJwt",
          "inBody": false
        }

My code:
“inbox”: {
“header”: “AuthorizationJwt”,
“inBody”: false
},
“outbox”: {
“header”: “AuthorizationJwt”,
“inBody”: false

‘onlyoffice’ =>
array (
‘verify_peer_off’ => true,
‘jwt_secret’ => ‘My/-Key’,
‘jwt_header’ => ‘AuthorizationJwt’,
),

Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.)
(version 7.2.1.34)

the problem remained

Insert “AuthorizationJwt” in both headers, so it look like it:

“inbox”: {
“header”: “AuthorizationJwt”,
“inBody”: false
},
“outbox”: {
“header”: “AuthorizationJwt”,
“inBody”: false

After that run next command supervisorctl restart all to apply changes and try connecting again.

1 Like

It helped. Now everything works. Thank you!)

1 Like

I’m glad to hear that the problem is solved!

1 Like

hello, i have the same problem with owncloud and onlyoffice.
i run both of them on docker. I try to do the same way to your solution but it still not working.
anyone can help me

here is my config:
Owncloud:

<?php
$CONFIG = array (
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/var/www/owncloud/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 => 
    array (
      'path' => '/var/www/owncloud/custom',
      'url' => '/custom',
      'writable' => true,
    ),
  ),
  'trusted_domains' => 
  array (
    0 => 'localhost',
  ),
  'datadirectory' => '/mnt/data/files',
  'dbtype' => 'mysql',
  'dbhost' => 'mariadb:3306',
  'dbname' => 'owncloud',
  'dbuser' => 'owncloud',
  'dbpassword' => 'owncloud',
  'dbtableprefix' => 'oc_',
  'log_type' => 'owncloud',
  'supportedDatabases' => 
  array (
    0 => 'sqlite',
    1 => 'mysql',
    2 => 'pgsql',
  ),
  'upgrade.disable-web' => true,
  'default_language' => 'en',
  'overwrite.cli.url' => 'http://localhost:8086/',
  'htaccess.RewriteBase' => '/',
  'logfile' => '/mnt/data/files/owncloud.log',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'mysql.utf8mb4' => true,
  'filelocking.enabled' => true,
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => 'redis',
    'port' => '6379',
  ),
  'passwordsalt' => 'nbXTgHpi6vP+289Lv9OdB4HytFc2pM',
  'secret' => '0W7fvyUiW3hXUwHO9YS1Iegz1cSAP3qBhNp3Z+xdeGU2s3Bg',
  'version' => '10.11.0.6',
  'allow_user_to_change_mail_address' => '',
  'logtimezone' => 'UTC',
  'installed' => true,
  'instanceid' => 'oc3lmhp9bjam',
  'onlyoffice' => 
  array (
    'verify_peer_off' => true,
    'jwt_secret' => 'EEqvajhq4ayMRonYiE8T',
    'jwt_header' => 'AuthorizationJwt',
  ),
);

onlyoffice:

  • local.json
{
  "services": {
    "CoAuthoring": {
      "sql": {
        "type": "postgres",
        "dbHost": "localhost",
        "dbPort": "5432",
        "dbName": "onlyoffice",
        "dbUser": "onlyoffice",
        "dbPass": "onlyoffice"
      },
      "token": {
        "enable": {
          "request": {
            "inbox": true,
            "outbox": true
          },
          "browser": true
        },
        "inbox": {
          "header": "AuthorizationJwt",
          "inBody": false
        },
        "outbox": {
          "header": "AuthorizationJwt",
          "inBody": false
        }
      },
      "secret": {
        "inbox": {
          "string": "EEqvajhq4ayMRonYiE8T"
        },
        "outbox": {
          "string": "EEqvajhq4ayMRonYiE8T"
        },
        "session": {
          "string": "EEqvajhq4ayMRonYiE8T"
        }
      }
    }
  },
  "rabbitmq": {
    "url": "amqp://guest:guest@localhost"
  },
  "storage": {
    "fs": {
      "secretString": "TCYXrDqWCZSGsqX8ztV1"
    }
  }
}

and default.json

{
	"statsd": {
		"useMetrics": false,
		"host": "localhost",
		"port": "8125",
		"prefix": "ds."
	},
	"log": {
		"filePath": "",
		"options": {
			"replaceConsole": true
		}
	},
	"queue": {
		"type": "rabbitmq",
		"visibilityTimeout": 300,
		"retentionPeriod": 900
	},
	"storage": {
		"name": "storage-fs",
		"fs": {
			"folderPath": "",
			"urlExpires": 900,
			"secretString": "verysecretstring"
		},
		"region": "",
		"endpoint": "http://localhost/s3",
		"bucketName": "cache",
		"storageFolderName": "files",
		"cacheFolderName": "data",
		"urlExpires": 604800,
		"accessKeyId": "AKID",
		"secretAccessKey": "SECRET",
		"sslEnabled": false,
		"s3ForcePathStyle": true,
		"externalHost": ""
	},
	"rabbitmq": {
		"url": "amqp://guest:guest@localhost:5672",
		"socketOptions": {},
		"exchangepubsub": "ds.pubsub",
		"queueconverttask": "ds.converttask",
		"queueconvertresponse": "ds.convertresponse",
		"exchangeconvertdead": "ds.exchangeconvertdead",
		"queueconvertdead": "ds.convertdead",
		"queuedelayed": "ds.delayed"
	},
	"activemq": {
		"connectOptions": {
			"port": 5672,
			"host": "localhost",
			"name": "admin",
			"reconnect": false
		},
		"queueconverttask": "ds.converttask",
		"queueconvertresponse": "ds.convertresponse",
		"queueconvertdead": "ActiveMQ.DLQ",
		"queuedelayed": "ds.delayed",
		"topicpubsub": "ds.pubsub"
	},
	"dnscache": {
		"enable" : true,
		"ttl" : 300,
		"cachesize" : 1000
	},
	"openpgpjs": {
		"config": {
		},
		"encrypt": {
			"passwords": ["verysecretstring"]
		},
		"decrypt": {
			"passwords": ["verysecretstring"]
		}
	},
	"wopi": {
		"enable": false,
		"host" : "",
		"htmlTemplate" : "../../web-apps/apps/api/wopi",
		"wopiZone" : "external-http",
		"favIconUrlWord" : "/web-apps/apps/documenteditor/main/resources/img/favicon.ico",
		"favIconUrlCell" : "/web-apps/apps/spreadsheeteditor/main/resources/img/favicon.ico",
		"favIconUrlSlide" : "/web-apps/apps/presentationeditor/main/resources/img/favicon.ico",
		"fileInfoBlockList" : ["FileUrl"],
		"wordView": ["pdf", "djvu", "xps", "oxps", "doc", "dotx", "dotm", "dot", "fodt", "ott", "rtf", "mht", "html", "htm", "xml", "epub", "fb2"],
		"wordEdit": ["docx", "docm", "docxf", "oform", "odt", "txt"],
		"cellView": ["xls", "xlsb", "xltx", "xltm", "xlt", "fods", "ots"],
		"cellEdit": ["xlsx", "xlsm", "ods", "csv"],
		"slideView": ["ppt", "ppsx", "ppsm", "pps", "potx", "potm", "pot", "fodp", "otp"],
		"slideEdit": ["pptx", "pptm", "odp"],
		"publicKey": "BgIAAACkAABSU0ExAAgAAAEAAQD/NVqekFNi8X3p6Bvdlaxm0GGuggW5kKfVEQzPGuOkGVrz6DrOMNR+k7Pq8tONY+1NHgS6Z+v3959em78qclVDuQX77Tkml0xMHAQHN4sAHF9iQJS8gOBUKSVKaHD7Z8YXch6F212YSUSc8QphpDSHWVShU7rcUeLQsd/0pkflh5+um4YKEZhm4Mou3vstp5p12NeffyK1WFZF7q4jB7jclAslYKQsP82YY3DcRwu5Tl/+W0ifVcXze0mI7v1reJ12pKn8ifRiq+0q5oJST3TRSrvmjLg9Gt3ozhVIt2HUi3La7Qh40YOAUXm0g/hUq2BepeOp1C7WSvaOFHXe6Hqq",
		"modulus": "qnro3nUUjvZK1i7UqeOlXmCrVPiDtHlRgIPReAjt2nKL1GG3SBXO6N0aPbiM5rtK0XRPUoLmKu2rYvSJ/Kmkdp14a/3uiEl788VVn0hb/l9OuQtH3HBjmM0/LKRgJQuU3LgHI67uRVZYtSJ/n9fYdZqnLfveLsrgZpgRCoabrp+H5Uem9N+x0OJR3LpToVRZhzSkYQrxnERJmF3bhR5yF8Zn+3BoSiUpVOCAvJRAYl8cAIs3BwQcTEyXJjnt+wW5Q1VyKr+bXp/39+tnugQeTe1jjdPy6rOTftQwzjro81oZpOMazwwR1aeQuQWCrmHQZqyV3Rvo6X3xYlOQnlo1/w==",
		"exponent": "AQAB",
		"privateKey": "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",
		"publicKeyOld": "BgIAAACkAABSU0ExAAgAAAEAAQD/NVqekFNi8X3p6Bvdlaxm0GGuggW5kKfVEQzPGuOkGVrz6DrOMNR+k7Pq8tONY+1NHgS6Z+v3959em78qclVDuQX77Tkml0xMHAQHN4sAHF9iQJS8gOBUKSVKaHD7Z8YXch6F212YSUSc8QphpDSHWVShU7rcUeLQsd/0pkflh5+um4YKEZhm4Mou3vstp5p12NeffyK1WFZF7q4jB7jclAslYKQsP82YY3DcRwu5Tl/+W0ifVcXze0mI7v1reJ12pKn8ifRiq+0q5oJST3TRSrvmjLg9Gt3ozhVIt2HUi3La7Qh40YOAUXm0g/hUq2BepeOp1C7WSvaOFHXe6Hqq",
		"modulusOld": "qnro3nUUjvZK1i7UqeOlXmCrVPiDtHlRgIPReAjt2nKL1GG3SBXO6N0aPbiM5rtK0XRPUoLmKu2rYvSJ/Kmkdp14a/3uiEl788VVn0hb/l9OuQtH3HBjmM0/LKRgJQuU3LgHI67uRVZYtSJ/n9fYdZqnLfveLsrgZpgRCoabrp+H5Uem9N+x0OJR3LpToVRZhzSkYQrxnERJmF3bhR5yF8Zn+3BoSiUpVOCAvJRAYl8cAIs3BwQcTEyXJjnt+wW5Q1VyKr+bXp/39+tnugQeTe1jjdPy6rOTftQwzjro81oZpOMazwwR1aeQuQWCrmHQZqyV3Rvo6X3xYlOQnlo1/w==",
		"exponentOld": "AQAB",
		"privateKeyOld": "MIIEowIBAAKCAQEAqnro3nUUjvZK1i7UqeOlXmCrVPiDtHlRgIPReAjt2nKL1GG3SBXO6N0aPbiM5rtK0XRPUoLmKu2rYvSJ/Kmkdp14a/3uiEl788VVn0hb/l9OuQtH3HBjmM0/LKRgJQuU3LgHI67uRVZYtSJ/n9fYdZqnLfveLsrgZpgRCoabrp+H5Uem9N+x0OJR3LpToVRZhzSkYQrxnERJmF3bhR5yF8Zn+3BoSiUpVOCAvJRAYl8cAIs3BwQcTEyXJjnt+wW5Q1VyKr+bXp/39+tnugQeTe1jjdPy6rOTftQwzjro81oZpOMazwwR1aeQuQWCrmHQZqyV3Rvo6X3xYlOQnlo1/wIDAQABAoIBAQCKtUSBs8tNYrGTQTlBHXrwpkDg+u7WSZt5sEcfnkxA39BLtlHU8gGO0E9Ihr8GAL+oWjUsEltJ9GTtN8CJ9lFdPVS8sTiCZR/YQOggmFRZTJyVzMrkXgF7Uwwiu3+KxLiTOZx9eRhfDBlTD8W9fXaegX2i2Xp2ohUhBHthEBLdaZTWFi5Sid/Y0dDzBeP6UIJorZ5D+1ybaeIVHjndpwNsIEUGUxPFLrkeiU8Rm4MJ9ahxfywcP7DjQoPGY9Ge5cBhpxfzERWf732wUD6o3+L9tvOBU00CLVjULbGZKTVE2FJMyXK9jr6Zor9Mkhomp6/8Agkr9rp+TPyelFGYEz8hAoGBAOEc09CrL3eYBkhNEcaMQzxBLvOGpg8kaDX5SaArHfl9+U9yzRqss4ARECanp9HuHfjMQo7iejao0ngDjL7BNMSaH74QlSsPOY2iOm8Qvx8/zb7g4h9r1zLjFZb3mpSA4snRZvvdiZ9ugbuVPmhXnDzRRMg45MibJeeOTJNylofRAoGBAMHfF/WutqKDoX25qZo9m74W4bttOj6oIDk1N4/c6M1Z1v/aptYSE06bkWngj9P46kqjaay4hgMtzyGruc5aojPx5MHHf5bo14+Jv4NzYtR2llrUxO+UJX7aCfUYXI7RC93GUmhpeQ414j7SNAXec58d7e+ETw+6cHiAWO4uOSTPAoGATPq5qDLR4Zi4FUNdn8LZPyKfNqHF6YmupT5hIgd8kZO1jKiaYNPL8jBjkIRmjBBcaXcYD5p85nImvumf2J9jNxPpZOpwyC/Fo5xlVROp97qu1eY7DTmodntXJ6/2SXAlnZQhHmHsrPtyG752f+HtyJJbbgiem8cKWDu+DfHybfECgYBbSLo1WiBwgN4nHqZ3E48jgA6le5azLeKOTTpuKKwNFMIhEkj//t7MYn+jhLL0Mf3PSwZU50Vidc1To1IHkbFSGBGIFHFFEzl8QnXEZS4hr/y3o/teezj0c6HAn8nlDRUzRVBEDXWMdV6kCcGpCccTIrqHzpqTY0vV0UkOTQFnDQKBgAxSEhm/gtCYJIMCBe+KBJT9uECV5xDQopTTjsGOkd4306EN2dyPOIlAfwM6K/0qWisa0Ei5i8TbRRuBeTTdLEYLqXCJ7fj5tdD1begBdSVtHQ2WHqzPJSuImTkFi9NXxd1XUyZFM3y6YQvlssSuL7QSxUIEtZHnrJTt3QDd10dj",
		"refreshLockInterval": "10m"
	},
	"tenants": {
		"baseDir": "",
		"baseDomain": "",
		"filenameSecret": "secret.key",
		"filenameLicense": "license.lic",
		"defaultTenant": "localhost",
		"cache" : {
			"stdTTL": 300,
			"checkperiod": 60,
			"useClones": false
		}
	},
	"services": {
		"CoAuthoring": {
			"server": {
				"port": 8000,
				"workerpercpu": 1,
				"mode": "development",
				"limits_tempfile_upload": 104857600,
				"limits_image_size": 26214400,
				"limits_image_download_timeout": {
					"connectionAndInactivity": "2m",
					"wholeCycle": "2m"
				},
				"callbackRequestTimeout": {
					"connectionAndInactivity": "10m",
					"wholeCycle": "10m"
				},
				"healthcheckfilepath": "../public/healthcheck.docx",
				"savetimeoutdelay": 5000,
				"edit_singleton": false,
				"forgottenfiles": "forgotten",
				"forgottenfilesname": "output",
				"maxRequestChanges": 20000,
				"openProtectedFile": true,
				"editorDataStorage": "editorDataMemory",
				"assemblyFormatAsOrigin": true,
				"newFileTemplate" : "../../document-templates/new",
				"downloadFileAllowExt": ["pdf"],
				"tokenRequiredParams": true
			},
			"requestDefaults": {
				"headers": {
					"User-Agent": "Node.js/6.13",
					"Connection": "Keep-Alive"
				},
				"gzip": true,
				"rejectUnauthorized": false
			},
			"autoAssembly": {
				"enable": false,
				"interval": "5m",
				"step": "1m"
			},
			"utils": {
				"utils_common_fontdir": "null",
				"utils_fonts_search_patterns": "*.ttf;*.ttc;*.otf",
				"limits_image_types_upload": "jpg;jpeg;jpe;png;gif;bmp"
			},
			"sql": {
				"type": "postgres",
				"tableChanges": "doc_changes",
				"tableResult": "task_result",
				"dbHost": "localhost",
				"dbPort": 5432,
				"dbName": "onlyoffice",
				"dbUser": "onlyoffice",
				"dbPass": "onlyoffice",
				"charset": "utf8",
				"connectionlimit": 10,
				"max_allowed_packet": 1048575,
				"pgPoolExtraOptions": {}
			},
			"redis": {
				"name": "redis",
				"prefix": "ds:",
				"host": "localhost",
				"port": 6379,
				"options": {}
			},
			"pubsub": {
				"maxChanges": 1000
			},
			"expire": {
				"saveLock": 60,
				"presence": 300,
				"locks": 604800,
				"changeindex": 86400,
				"lockDoc": 30,
				"message": 86400,
				"lastsave": 604800,
				"forcesave": 604800,
				"saved": 3600,
				"documentsCron": "0 */2 * * * *",
				"files": 86400,
				"filesCron": "00 00 */1 * * *",
				"filesremovedatonce": 100,
				"sessionidle": "1h",
				"sessionabsolute": "30d",
				"sessionclosecommand": "2m",
				"pemStdTTL": "1h",
				"pemCheckPeriod": "10m",
				"updateVersionStatus": "5m",
				"monthUniqueUsers": "1y"
			},
			"ipfilter": {
				"rules": [{"address": "*", "allowed": true}],
				"useforrequest": false,
				"errorcode": 403
			},
			"request-filtering-agent" : {
				"allowPrivateIPAddress": true,
				"allowMetaIPAddress": true
			},
			"secret": {
				"inbox": {"string": "secret", "file": ""},
				"outbox": {"string": "secret", "file": ""},
				"session": {"string": "secret", "file": ""}
			},
			"token": {
				"enable": {
					"browser": false,
					"request": {
						"inbox": false,
						"outbox": false
					}
				},
				"inbox": {
					"header": "Authorization",
					"prefix": "Bearer ",
					"inBody": false
				},
				"outbox": {
					"header": "Authorization",
					"prefix": "Bearer ",
					"algorithm": "HS256",
					"expires": "5m",
					"inBody": false,
					"urlExclusionRegex": ""
				},
				"session": {
					"algorithm": "HS256",
					"expires": "30d"
				},
				"verifyOptions": {
					"clockTolerance": 60
				}
			},
			"plugins": {
				"uri": "/sdkjs-plugins",
				"autostart": []
			},
			"themes": {
				"uri": "/web-apps/apps/common/main/resources/themes"
			},
			"editor":{
				"spellcheckerUrl": "",
				"reconnection":{
					"attempts": 50,
					"delay": "2s"
				},
				"websocketMaxPayloadSize": "1.5MB",
				"maxChangesSize": "0mb"
			},
			"sockjs": {
				"sockjs_url": "",
				"disable_cors": true,
				"websocket": true
			},
			"callbackBackoffOptions": {
				"retries": 0,
				"timeout":{
					"factor": 2,
					"minTimeout": 1000,
					"maxTimeout": 2147483647,
					"randomize": false
				},
				"httpStatus": "429,500-599"
			}
		}
	},
	"license" : {
		"license_file": "",
		"warning_limit_percents": 70,
		"packageType": 0
	},
	"FileConverter": {
		"converter": {
			"maxDownloadBytes": 104857600,
			"downloadTimeout": {
				"connectionAndInactivity": "2m",
				"wholeCycle": "2m"
			},
			"downloadAttemptMaxCount": 3,
			"downloadAttemptDelay": 1000,
			"maxprocesscount": 1,
			"fontDir": "null",
			"presentationThemesDir": "null",
			"x2tPath": "null",
			"docbuilderPath": "null",
			"args": "",
			"spawnOptions": {},
			"errorfiles": "",
			"streamWriterBufferSize": 8388608,
			"maxRedeliveredCount": 2,
			"inputLimits": [
				{
				"type": "docx;dotx;docm;dotm",
				"zip": {
					"uncompressed": "50MB",
					"template": "*.xml"
				}
				},
				{
				"type": "xlsx;xltx;xlsm;xltm",
				"zip": {
					"uncompressed": "300MB",
					"template": "*.xml"
				}
				},
				{
				"type": "pptx;ppsx;potx;pptm;ppsm;potm",
				"zip": {
					"uncompressed": "50MB",
					"template": "*.xml"
				}
				}
			]
		}
	}
}

Hello @toipq
Your config files seem OK. I believe we have to start from scratch. Please go to connector app page > click Save button > make a screenshot of the result.
After that please provide us with Document server logs folder. It’s located here:
docker: /app/onlyoffice/DocumentServer/logs/documentserver/
deb\rpm: /var/log/onlyoffice/documentserver/
Windows: Program Files\ONLYOFFICE\DocumentServer\log

Also please let us know versions of Document server, ownCloud, connector app.

Thanks for your reply.
My owncloud version is docker image with tag latest version (>10.11), and onlyoffice version 7.2.1.34.
the onlyoffice log here:

[2023-01-05T04:38:01.374] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T04:38:01.384] [WARN] [localhost] [docId] [userId] nodeJS - worker 994 started.
[2023-01-05T04:38:01.385] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T04:38:27.660] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T04:38:27.666] [WARN] [localhost] [docId] [userId] nodeJS - worker 1293 started.
[2023-01-05T04:38:27.667] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T04:57:00.844] [ERROR] [localhost] [conv_check_257676081_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T04:57:01.850] [ERROR] [localhost] [conv_check_257676081_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T04:57:02.854] [ERROR] [localhost] [conv_check_257676081_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    [2023-01-05T06:41:12.413] [ERROR] [localhost] [conv_check_1336625343_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T06:51:36.174] [ERROR] [localhost] [conv_check_613165550_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T06:51:49.217] [ERROR] [localhost] [conv_2868744005_jpeg] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/download?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJkb3dubG9hZCIsImZpbGVJZCI6NDksInVzZXJJZCI6ImFkbWluIn0.d6OT-SAePvP5t16BNsNN_4ukY1hliy-jR6NoSAjVFQg;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T06:51:59.237] [ERROR] [localhost] [conv_check_1087754319_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T06:52:00.242] [ERROR] [localhost] [conv_check_1087754319_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T06:55:22.005] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T06:55:22.012] [WARN] [localhost] [docId] [userId] nodeJS - worker 21484 started.
[2023-01-05T06:55:22.013] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T06:55:36.021] [ERROR] [localhost] [conv_check_354193321_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T06:55:37.036] [ERROR] [localhost] [conv_check_354193321_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:05:23.977] [ERROR] [localhost] [conv_check_1698266375_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:05:24.982] [ERROR] [localhost] [conv_check_1698266375_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:06:22.019] [ERROR] [localhost] [conv_check_595124814_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:06:23.023] [ERROR] [localhost] [conv_check_595124814_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:06:24.027] [ERROR] [localhost] [conv_check_595124814_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:09:13.555] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:09:13.561] [WARN] [localhost] [docId] [userId] nodeJS - worker 23054 started.
[2023-01-05T07:09:13.563] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:09:34.964] [ERROR] [localhost] [conv_check_248257256_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:09:56.725] [ERROR] [localhost] [conv_check_1476685408_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:10:56.275] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:10:56.282] [WARN] [localhost] [docId] [userId] nodeJS - worker 23317 started.
[2023-01-05T07:10:56.285] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:12:26.124] [ERROR] [localhost] [conv_check_1381753978_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:12:27.137] [ERROR] [localhost] [conv_check_1381753978_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:12:28.143] [ERROR] [localhost] [conv_check_1381753978_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:17:10.056] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:17:10.063] [WARN] [localhost] [docId] [userId] nodeJS - worker 24017 started.
[2023-01-05T07:17:10.065] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:17:20.727] [ERROR] [localhost] [conv_check_1620587384_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:17:21.741] [ERROR] [localhost] [conv_check_1620587384_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:18:08.070] [ERROR] [localhost] [conv_check_404849857_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:20:54.420] [ERROR] [localhost] [conv_check_1920823813_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:20:55.425] [ERROR] [localhost] [conv_check_1920823813_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:20:56.429] [ERROR] [localhost] [conv_check_1920823813_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.iCscR0n_FUV3irUp9wh0JfG01OsuOK3wIMZu-jVONuw;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:22:16.719] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:22:16.727] [WARN] [localhost] [docId] [userId] nodeJS - worker 937 started.
[2023-01-05T07:22:16.730] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:22:41.669] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:22:41.677] [WARN] [localhost] [docId] [userId] nodeJS - worker 1236 started.
[2023-01-05T07:22:41.680] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:25:16.445] [ERROR] [localhost] [conv_check_2079200150_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:25:17.459] [ERROR] [localhost] [conv_check_2079200150_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:27:21.222] [ERROR] [localhost] [conv_check_620912824_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-05T07:29:09.515] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:29:09.522] [WARN] [localhost] [docId] [userId] nodeJS - worker 7423 started.
[2023-01-05T07:29:09.524] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-05T07:29:16.901] [ERROR] [localhost] [conv_check_1987718064_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
2023-01-05T07:35:35.380] [ERROR] [localhost] [conv_check_481057561_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[[2023-01-06T02:52:11.676] [ERROR] [localhost] [conv_check_470537923_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T02:53:08.265] [ERROR] [localhost] [conv_check_1945650168_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.qCYmEyyB7m0XDwivshht80kQvR2NfmT9fi0AsPRvsbo;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T02:54:27.814] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T02:54:27.824] [WARN] [localhost] [docId] [userId] nodeJS - worker 932 started.
[2023-01-06T02:54:27.826] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T02:54:55.307] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T02:54:55.319] [WARN] [localhost] [docId] [userId] nodeJS - worker 1231 started.
[2023-01-06T02:54:55.321] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T02:57:29.514] [ERROR] [localhost] [conv_check_1688907703_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T02:57:30.529] [ERROR] [localhost] [conv_check_1688907703_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T02:59:33.383] [ERROR] [localhost] [conv_check_629539194_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:03:59.527] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:03:59.536] [WARN] [localhost] [docId] [userId] nodeJS - worker 7759 started.
[2023-01-06T03:03:59.537] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:04:01.920] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 192.168.24.119:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:04:04.953] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 192.168.24.119:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:04:08.008] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 192.168.24.119:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:05:18.036] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 192.168.24.119:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:05:21.072] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 192.168.24.119:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:05:23.733] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:05:23.739] [WARN] [localhost] [docId] [userId] nodeJS - worker 7913 started.
[2023-01-06T03:05:23.741] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:05:49.439] [ERROR] [localhost] [conv_check_295084067_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:05:50.452] [ERROR] [localhost] [conv_check_295084067_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:05:51.458] [ERROR] [localhost] [conv_check_295084067_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:08:45.485] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:08:45.492] [WARN] [localhost] [docId] [userId] nodeJS - worker 8380 started.
[2023-01-06T03:08:45.494] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:09:08.641] [ERROR] [localhost] [conv_check_1859781656_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:09:09.655] [ERROR] [localhost] [conv_check_1859781656_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:18:43.329] [ERROR] [localhost] [conv_check_1818868946_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.fUwLNh1YfH64imDXPbhtOAySO4iMTJIxG8R-7W2gxyI;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:34:17.360] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:34:17.367] [WARN] [localhost] [docId] [userId] nodeJS - worker 944 started.
[2023-01-06T03:34:17.368] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:35:06.983] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:35:06.990] [WARN] [localhost] [docId] [userId] nodeJS - worker 1272 started.
[2023-01-06T03:35:06.992] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:36:53.752] [ERROR] [localhost] [conv_check_274191136_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:36:54.766] [ERROR] [localhost] [conv_check_274191136_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:36:55.772] [ERROR] [localhost] [conv_check_274191136_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:40:01.215] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:40:01.223] [WARN] [localhost] [docId] [userId] nodeJS - worker 7380 started.
[2023-01-06T03:40:01.225] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-06T03:41:08.350] [ERROR] [localhost] [conv_check_1643145657_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:41:09.364] [ERROR] [localhost] [conv_check_1643145657_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-06T03:42:58.678] [ERROR] [localhost] [conv_check_1138771442_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-07T03:40:01.216] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-08T03:40:01.208] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2023-01-09T02:25:54.535] [ERROR] [localhost] [conv_check_1301997826_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=1;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-09T02:25:55.541] [ERROR] [localhost] [conv_check_1301997826_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-09T02:27:49.569] [ERROR] [localhost] [conv_check_745658216_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=2;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)
[2023-01-09T02:27:50.574] [ERROR] [localhost] [conv_check_745658216_docx] [userId] nodeJS - error downloadFile:url=http://localhost:8086/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.gpLF4S9X1XovjXw-kphwor3esIqnvch60y02gESTp98;attempt=3;code:ECONNREFUSED;connect:undefined Error: connect ECONNREFUSED 127.0.0.1:8086
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16)

Here is my screenshoot