Do you want to: Report a bug
In some cases, when colleagues want to work together on documents, they receive the error message “could not onlyoffice document editor” when trying to open a file (see attachment). They can then no longer edit or open the file, but only download it. We use the “Community Edition” of the product (limited to 20). Could the reason be that too many people want to access a document at the same time?
Document Server version: 8.2.1.38 (see Attachment)
Type of installation of the Document Server: Linux Debian 12.4 Server - installed according to official OnlyOffice documentation
Browser version: Edge - Version is unknown