Error “The maximum file size is exceeded (1 GB)”

FORMS
1

Hello! Please help me. I have the same error when trying to upload a file larger than 1GB. It gives the following error: “The maximum file size is exceeded (1 GB)”. I have ONLYOFFICE_Workspace Version 12.7.1304 Installed on Windows.
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2

Hello @shamilabasov777

To change upload size, please refer to this:

Make sure to prepare backup of the server before running the procedure below, if you are not familiar with MySQL.

  1. Check database credentials in web.connections.config in C:\Program Files (x86)\Ascensio System SIA\CommunityServer\WebStudio​;
  2. Connect to MySQL via Command Line : mysql -u root -p(password from the config)
  3. Choose database with command: use onlyoffice;;
  4. Execute the command: select * from tenants_quota;;
  5. Update the column in table: update tenants_quota set max_file_size=required_size (in Mb) where tenant = -1000;;
  6. Restart ONLYOFFICE in IIS to apply the change.
3

Thank you so much! It worked!