"Error Received on Angular" : You are trying to perform an action you do not have rights for

Docs API
1

You are trying to perform an action you do not have rights for.
Please contact your Document Server administrator.![onlyofc error|690x387]

onlyoffice
onlyoffice1047×489 17.9 KB

2

Hello @ssudhakar
Please provide us with entire issue scenario (step-by-step). It’s necessary to reproduce the situation.

3

@Alexandre I have the same issue. I installed OnlyOffice on a Windows 10 system without Docker. Here’s my process:

  1. Installed RabbitMQ, PostgreSQL, and SSL, then installed OnlyOffice DocumentServer and set the port to 9091.
  2. I could access the http://localhost:9091/welcome page normally. After starting the example service, I could also access the http://localhost:9091/example page. However, when I clicked on the file list, this problem occurred. I checked the logs:
[2025-06-17T01:41:56.865] [WARN] [localhost] [192.168.31.64new.docx1749864518010] [uid-1] nodeJS - sqlQuery error sqlCommand: SELECT * FROM task_result WHERE tenant=$1 AND id=$: error: 关系 "task_result" 不存在
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2025-06-17T01:41:56.865] [ERROR] [localhost] [192.168.31.64new.docx1749864518010] [uid-1] nodeJS - auth error: error: 关系 "task_result" 不存在
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
4

Hello @zgx

First of all, please note that Windows 10 is not on the list of software requirements for Document Server:

Secondly, the error in logs explicitly states that the table “task_result” does not exist. Please refer to the official installation guide for Document Server on Windows:

If you are experiencing issues with installation and not with integration like the original poster, I recommend starting new topic.