Error: ENOENT: no such file or directory

youlong · 24 September 2024 03:29

我安装了Windows Server 8.1.3,安装后，本地example可以正常运行，但是和系统集成后，报错：

[2024-09-23T19:12:27.745] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - Start Task
[2024-09-23T19:12:27.825] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - isAllowDirectRequest url in jwt token res=true
[2024-09-23T19:12:27.874] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - downloadFile complete filesize=12582 sha256=443185af6520603fef38dc334b23a15ca689c3e9f85e93f2e9e2937ee6007a28
[2024-09-23T19:12:27.875] [ERROR] [localhost] [docId] [1781698978820128768] nodeJS - Error: ENOENT: no such file or directory, open 'C:\Windows\SERVIC~2\LOCALS~1\AppData\Local\Temp\ASC_CONVERT2024823-1ubpiyw.xv7s\source\lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528.docx'
    at Object.openSync (node:fs:585:3)
    at Object.openSync (pkg/prelude/bootstrap.js:793:32)
    at Object.writeFileSync (node:fs:2170:35)
    at downloadFile (C:\snapshot\server\FileConverter\sources\converter.js)
    at downloadFile.next (<anonymous>)
    at ExecuteTask (C:\snapshot\server\FileConverter\sources\converter.js)
    at ExecuteTask.next (<anonymous>)
    at C:\snapshot\server\FileConverter\sources\converter.js
    at Generator.next (<anonymous>)
    at onFulfilled (C:\snapshot\server\FileConverter\node_modules\co\index.js:65:19)
    at processTicksAndRejections (node:internal/process/task_queues:96:5) {
  errno: -4058,
  syscall: 'open',
  code: 'ENOENT',
  path: 'C:\\Windows\\SERVIC~2\\LOCALS~1\\AppData\\Local\\Temp\\ASC_CONVERT2024823-1ubpiyw.xv7s\\source\\lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528.docx'
}
[2024-09-23T19:12:27.876] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - createErrorResponse
[2024-09-23T19:12:27.882] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - ackTask addResponse
[2024-09-23T19:12:27.882] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - ackTask ack

DmitriiV · 24 September 2024 06:22

您好，
请提供您编辑器初始化配置文件，还有, 给我们发编辑器日志文件全文件夹（%Program Files%\ONLYOFFICE\DocumentServer\Logs）

youlong · 24 September 2024 09:12

由于我是新用户，还不能上传附件，我把配置文件和两个log内容复制在下面了

local.json

{
  "services": {
    "CoAuthoring": {
      "sql": {
        "dbHost": "localhost",
        "dbPort": "5432",
        "dbUser": "onlyoffice",
        "dbPass": "onlyoffice",
        "dbName": "onlyoffice"
      },
      "redis": {},
      "server": {
        "port": "8000"
      },
      "utils": {
        "utils_common_fontdir": "C:/Windows/Fonts"
      },
      "token": {
        "enable": {
          "request": {
            "inbox": true,
            "outbox": true
          },
          "browser": true
        },
        "inbox": {
          "header": "Authorization"
        },
        "outbox": {
          "header": "Authorization"
        }
      },
      "secret": {
        "inbox": {
          "string": "my_jwt_secret"
        },
        "outbox": {
          "string": "my_jwt_secret"
        },
        "session": {
          "string": "my_jwt_secret"
        }
      }
    }
  },
  "rabbitmq": {
    "url": "amqp://guest:guest@localhost"
  },
  "license": {
    "license_file": "C:/ProgramData/ONLYOFFICE/Data/license.lic"
  },
  "wopi": {
    "enable": false,
    "privateKey": "-----BEGIN PRIVATE KEY-----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\nqFpX5h2ZW2yhMlaaXtyLJ3k=\n-----END PRIVATE KEY-----\n",
    "privateKeyOld": "-----BEGIN PRIVATE KEY-----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\nqFpX5h2ZW2yhMlaaXtyLJ3k=\n-----END PRIVATE KEY-----\n",
    "publicKey": "BgIAAACkAABSU0ExAAgAAAEAAQBVx+d+D38HSPczvpVuibMiDM9/WBxywzQkjxcskxCFJ9U4SjBLT8cdMFl96Wl9jEehOnWe+WHOY++nCWZCc9n0dJpy+42ZxVYztbw3/CxqPOZ/te+uKtHu3pUxj7b8gRuvTTFgauHw8Gfp9exMvRHJ2oqBmMGC/j6On4vIB49wj8kvSIwhpxx1/SVHk0jmNPWUcesPH+Hh9/6XpcAlv/yCDl6lOgiD6eeNG0IhMDJMrfhT5+Skp1ZoRE0+qQXfjbXoBJLieAzynaioIaUGqMnBhP4M2tMYUBkFzCSnuX6i/7z8KtAvM3FijYtIDROHFayvaHnWmRAT/0WvIrr53knG",
    "publicKeyOld": "BgIAAACkAABSU0ExAAgAAAEAAQBVx+d+D38HSPczvpVuibMiDM9/WBxywzQkjxcskxCFJ9U4SjBLT8cdMFl96Wl9jEehOnWe+WHOY++nCWZCc9n0dJpy+42ZxVYztbw3/CxqPOZ/te+uKtHu3pUxj7b8gRuvTTFgauHw8Gfp9exMvRHJ2oqBmMGC/j6On4vIB49wj8kvSIwhpxx1/SVHk0jmNPWUcesPH+Hh9/6XpcAlv/yCDl6lOgiD6eeNG0IhMDJMrfhT5+Skp1ZoRE0+qQXfjbXoBJLieAzynaioIaUGqMnBhP4M2tMYUBkFzCSnuX6i/7z8KtAvM3FijYtIDROHFayvaHnWmRAT/0WvIrr53knG",
    "modulus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
    "modulusOld": "C649DEF9BA22AF45FF131099D67968AFAC1587130D488B8D6271332FD02AFCBCFFA27EB9A724CC05195018D3DA0CFE84C1C9A806A521A8A89DF20C78E29204E8B58DDF05A93E4D446856A7A4E4E753F8AD4C323021421B8DE7E983083AA55E0E82FCBF25C0A597FEF7E1E11F0FEB7194F534E648934725FD751CA7218C482FC98F708F07C88B9F8E3EFE82C198818ADAC911BD4CECF5E967F0F0E16A60314DAF1B81FCB68F3195DEEED12AAEEFB57FE63C6A2CFC37BCB53356C5998DFB729A74F4D973426609A7EF63CE61F99E753AA1478C7D69E97D59301DC74F4B304A38D5278510932C178F2434C3721C587FCF0C22B3896E95BE33F748077F0F7EE7C755",
    "exponent": 65537,
    "exponentOld": 65537
  },
  "storage": {
    "fs": {
      "secretString": "pTdV4xXOeywFcMX2Q8wI"
    }
  }
}

Converter_20240923.out.log

[2024-09-23T17:21:28.640] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T17:21:28.642] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T17:21:28.745] [WARN] [localhost] [docId] [userId] nodeJS - worker 8796 started.
[2024-09-23T17:21:28.748] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T17:21:28.749] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T17:27:51.774] [ERROR] [localhost] [docId] [1781698978820128768] nodeJS - Error: ENOENT: no such file or directory, open 'C:\Windows\SERVIC~2\LOCALS~1\AppData\Local\Temp\ASC_CONVERT2024823-zzs46h.c3kd\source\lezao:apcdocsvr:online:03d0f3df793bda5b067e9fc49f1ac1f9:1781698308528406528.docx'
    at Object.openSync (node:fs:585:3)
    at Object.openSync (pkg/prelude/bootstrap.js:793:32)
    at Object.writeFileSync (node:fs:2170:35)
    at downloadFile (C:\snapshot\server\FileConverter\sources\converter.js)
    at downloadFile.next (<anonymous>)
    at ExecuteTask (C:\snapshot\server\FileConverter\sources\converter.js)
    at ExecuteTask.next (<anonymous>)
    at C:\snapshot\server\FileConverter\sources\converter.js
    at Generator.next (<anonymous>)
    at onFulfilled (C:\snapshot\server\FileConverter\node_modules\co\index.js:65:19)
    at processTicksAndRejections (node:internal/process/task_queues:96:5) {
  errno: -4058,
  syscall: 'open',
  code: 'ENOENT',
  path: 'C:\\Windows\\SERVIC~2\\LOCALS~1\\AppData\\Local\\Temp\\ASC_CONVERT2024823-zzs46h.c3kd\\source\\lezao:apcdocsvr:online:03d0f3df793bda5b067e9fc49f1ac1f9:1781698308528406528.docx'
}
[2024-09-23T18:23:41.726] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:23:41.728] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:23:41.842] [WARN] [localhost] [docId] [userId] nodeJS - worker 9104 started.
[2024-09-23T18:23:41.846] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:23:41.847] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:25:48.600] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:25:48.602] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:25:48.622] [WARN] [localhost] [docId] [userId] nodeJS - worker 10360 started.
[2024-09-23T18:25:48.626] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:25:48.627] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:29:17.561] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:29:17.563] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:29:17.583] [WARN] [localhost] [docId] [userId] nodeJS - worker 5140 started.
[2024-09-23T18:29:17.586] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:29:17.587] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:30:56.616] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:30:56.618] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:30:56.637] [WARN] [localhost] [docId] [userId] nodeJS - worker 864 started.
[2024-09-23T18:30:56.640] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:30:56.640] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:51:32.043] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:51:32.046] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:51:32.068] [WARN] [localhost] [docId] [userId] nodeJS - worker 260 started.
[2024-09-23T18:51:32.072] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 4; availableParallelism: undefined
[2024-09-23T18:51:32.073] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-09-23T18:51:33.111] [DEBUG] [localhost] [docId] [userId] nodeJS - [AMQP] connected
[2024-09-23T19:12:27.745] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - Start Task
[2024-09-23T19:12:27.825] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - isAllowDirectRequest url in jwt token res=true
[2024-09-23T19:12:27.874] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - downloadFile complete filesize=12582 sha256=443185af6520603fef38dc334b23a15ca689c3e9f85e93f2e9e2937ee6007a28
[2024-09-23T19:12:27.875] [ERROR] [localhost] [docId] [1781698978820128768] nodeJS - Error: ENOENT: no such file or directory, open 'C:\Windows\SERVIC~2\LOCALS~1\AppData\Local\Temp\ASC_CONVERT2024823-1ubpiyw.xv7s\source\lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528.docx'
    at Object.openSync (node:fs:585:3)
    at Object.openSync (pkg/prelude/bootstrap.js:793:32)
    at Object.writeFileSync (node:fs:2170:35)
    at downloadFile (C:\snapshot\server\FileConverter\sources\converter.js)
    at downloadFile.next (<anonymous>)
    at ExecuteTask (C:\snapshot\server\FileConverter\sources\converter.js)
    at ExecuteTask.next (<anonymous>)
    at C:\snapshot\server\FileConverter\sources\converter.js
    at Generator.next (<anonymous>)
    at onFulfilled (C:\snapshot\server\FileConverter\node_modules\co\index.js:65:19)
    at processTicksAndRejections (node:internal/process/task_queues:96:5) {
  errno: -4058,
  syscall: 'open',
  code: 'ENOENT',
  path: 'C:\\Windows\\SERVIC~2\\LOCALS~1\\AppData\\Local\\Temp\\ASC_CONVERT2024823-1ubpiyw.xv7s\\source\\lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528.docx'
}
[2024-09-23T19:12:27.876] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - createErrorResponse
[2024-09-23T19:12:27.882] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - ackTask addResponse
[2024-09-23T19:12:27.882] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - ackTask ack

DocService_20240923.out.log

[2024-09-23T11:00:59.315] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:21:34.534] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-09-23T17:21:34.536] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-09-23T17:21:34.936] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-windows mode. Version: 8.1.3. Build: 4
[2024-09-23T17:21:35.308] [WARN] [localhost] [docId] [1781698978820128768] nodeJS - error description: errorId = Other error
[2024-09-23T17:21:35.338] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:21:36.875] [WARN] [localhost] [__1new.docx1726818619831] [uid-1] nodeJS - error description: errorId = Other error
[2024-09-23T17:21:50.304] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:27:50.316] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:27:51.435] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:51:53.160] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:51:54.308] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:52:00.730] [ERROR] [localhost] [docId] [17816989788201287682] nodeJS - clientLog: changesError: Error: Uncaught TypeError: Cannot read properties of undefined (reading 'asc_selectSearchingResults')
 Script: https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js
 Line: 8:2620681
 userAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36 Edg/129.0.0.0
 platform: Win32
 isLoadFullApi: true
 isDocumentLoadComplete: false
 DocumentInfo: no logic document
 performance.memory: {"totalJSHeapSize":465431410,"usedJSHeapSize":437338486,"jsHeapSizeLimit":2172649472}
 StackTrace: TypeError: Cannot read properties of undefined (reading 'asc_selectSearchingResults')
    at i.onSelectSearchingResults (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:2620681)
    at M (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:97399)
    at i.<anonymous> (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:97603)
    at i.<anonymous> (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:90786)
    at https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:171379
    at p.each.p.forEach (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:91428)
    at n.<anonymous> (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:171357)
    at https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:90390
    at p.each.p.forEach (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:91488)
    at n.fireEvent (https://zyy-dev-onlyoffice.rysaas.cn/8.1.3-4/web-apps/apps/documenteditor/main/app.js:8:171276)
[2024-09-23T17:55:13.851] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T17:55:15.277] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T18:23:48.220] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-09-23T18:23:48.223] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-09-23T18:24:09.422] [WARN] [localhost] [docId] [userId] nodeJS - sqlQuery error sqlCommand: SELECT column_name as "column_name" FROM informati: Error: connect ETIMEDOUT 124.70.6.141:5432
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-09-23T18:24:09.423] [ERROR] [localhost] [docId] [userId] nodeJS - getTableColumns error: Error: connect ETIMEDOUT 124.70.6.141:5432
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-09-23T18:25:44.465] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-09-23T18:25:44.468] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-09-23T18:25:44.657] [WARN] [localhost] [docId] [userId] nodeJS - sqlQuery error sqlCommand: SELECT column_name as "column_name" FROM informati: Error: getaddrinfo ENOTFOUND http://124.70.6.141/
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-09-23T18:25:44.657] [ERROR] [localhost] [docId] [userId] nodeJS - getTableColumns error: Error: getaddrinfo ENOTFOUND http://124.70.6.141/
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-09-23T18:29:13.823] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-09-23T18:29:13.825] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-09-23T18:29:14.006] [WARN] [localhost] [docId] [userId] nodeJS - sqlQuery error sqlCommand: SELECT column_name as "column_name" FROM informati: Error: getaddrinfo ENOTFOUND https://zyy-dev-onlyoffice.rysaas.cn
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-09-23T18:29:14.006] [ERROR] [localhost] [docId] [userId] nodeJS - getTableColumns error: Error: getaddrinfo ENOTFOUND https://zyy-dev-onlyoffice.rysaas.cn
    at C:\snapshot\server\DocService\node_modules\pg-pool\index.js:45:11
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2024-09-23T18:31:06.196] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-09-23T18:31:06.199] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-09-23T18:31:06.576] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-windows mode. Version: 8.1.3. Build: 4
[2024-09-23T18:51:27.491] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-09-23T18:51:27.492] [INFO] [localhost] [docId] [userId] nodeJS - End updateLicense
[2024-09-23T18:51:27.493] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-09-23T18:51:27.503] [INFO] [localhost] [docId] [userId] nodeJS - End updateLicense
[2024-09-23T18:51:27.567] [DEBUG] [localhost] [docId] [userId] nodeJS - [AMQP] connected
[2024-09-23T18:51:27.646] [DEBUG] [localhost] [docId] [userId] nodeJS - [AMQP] connected
[2024-09-23T18:51:27.847] [INFO] [localhost] [docId] [userId] nodeJS - Start callbackFunction
[2024-09-23T18:51:27.867] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-windows mode. Version: 8.1.3. Build: 4
[2024-09-23T18:52:27.698] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:52:27.699] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:53:27.509] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T18:53:27.691] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T18:53:27.691] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T18:53:27.707] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:53:27.708] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:54:27.714] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:54:27.714] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:55:27.515] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T18:55:27.696] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T18:55:27.696] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T18:55:27.730] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:55:27.730] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:56:27.743] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:56:27.744] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:57:27.527] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T18:57:27.712] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T18:57:27.712] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T18:57:27.746] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:57:27.746] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:58:27.750] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:58:27.750] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T18:59:27.540] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T18:59:27.714] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T18:59:27.714] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T18:59:27.752] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T18:59:27.752] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:00:27.768] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:00:27.768] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:01:27.503] [INFO] [localhost] [docId] [userId] nodeJS - refreshWopiLock start
[2024-09-23T19:01:27.504] [INFO] [localhost] [docId] [userId] nodeJS - refreshWopiLock end
[2024-09-23T19:01:27.542] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T19:01:27.729] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:01:27.729] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:01:27.774] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:01:27.775] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:02:27.777] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:02:27.777] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:03:27.544] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T19:03:27.736] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:03:27.736] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:03:27.789] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:03:27.790] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:04:27.791] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:04:27.791] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:05:27.546] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T19:05:27.749] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:05:27.750] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:05:27.807] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:05:27.808] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:06:27.810] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:06:27.810] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:07:27.550] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T19:07:27.757] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:07:27.757] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:07:27.811] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:07:27.812] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:08:27.827] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:08:27.827] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:09:27.559] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T19:09:27.761] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:09:27.761] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:09:27.840] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:09:27.840] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:10:27.846] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:10:27.846] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:11:27.525] [INFO] [localhost] [docId] [userId] nodeJS - refreshWopiLock start
[2024-09-23T19:11:27.526] [INFO] [localhost] [docId] [userId] nodeJS - refreshWopiLock end
[2024-09-23T19:11:27.574] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 0
[2024-09-23T19:11:27.779] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:11:27.780] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:11:27.863] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:11:27.863] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:12:25.864] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T19:12:26.853] [INFO] [localhost] [docId] [userId] nodeJS - io.use start
[2024-09-23T19:12:26.855] [DEBUG] [localhost] [docId] [userId] nodeJS - checkJwt success: decoded = {"editorConfig":{"mode":"edit","customization":{"logo":{"image":"https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png","imageDark":"https://https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png","url":"https://baidu.com"}},"callbackUrl":"https://zyy-dev.rysaas.cn/levault-se/apcdocsvr/OnlineEdit/onlyOffice/collEditCallback","lang":"zh","user":{"name":"戴晓东","id":"1781698978820128768"}},"documentType":"word","document":{"permissions":{"edit":true,"chat":true,"comment":false,"protect":true,"copy":true},"title":"测试 - 副本","fileType":"docx","url":"https://minio-yun.rysaas.cn:9007/zyy-dev/66f14cbaf14ccc08eeaa873e.docx","key":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528","info":{"owner":"戴晓东","uploaded":"2024-09-23 19:10:52"}}}
[2024-09-23T19:12:26.855] [INFO] [localhost] [docId] [userId] nodeJS - io.use end
[2024-09-23T19:12:26.856] [DEBUG] [localhost] [docId] [userId] nodeJS - getBaseUrlByConnection host=zyy-dev-onlyoffice.rysaas.cn x-forwarded-host=zyy-dev-onlyoffice.rysaas.cn x-forwarded-proto=https x-forwarded-prefix=undefined cloudfront-forwarded-proto=undefined 
[2024-09-23T19:12:26.856] [INFO] [localhost] [docId] [userId] nodeJS - _checkLicense start
[2024-09-23T19:12:26.856] [DEBUG] [localhost] [docId] [userId] nodeJS - sendData: type = license
[2024-09-23T19:12:26.857] [INFO] [localhost] [docId] [userId] nodeJS - _checkLicense end
[2024-09-23T19:12:27.364] [WARN] [localhost] [docId] [userId] nodeJS - io.connection_error code=3, message=Bad request
[2024-09-23T19:12:27.518] [INFO] [localhost] [docId] [userId] nodeJS - data.type = auth
[2024-09-23T19:12:27.518] [DEBUG] [localhost] [docId] [userId] nodeJS - auth time: 9309
[2024-09-23T19:12:27.519] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - checkJwt success: decoded = {"editorConfig":{"mode":"edit","customization":{"logo":{"image":"https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png","imageDark":"https://https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png","url":"https://baidu.com"}},"callbackUrl":"https://zyy-dev.rysaas.cn/levault-se/apcdocsvr/OnlineEdit/onlyOffice/collEditCallback","lang":"zh","user":{"name":"戴晓东","id":"1781698978820128768"}},"documentType":"word","document":{"permissions":{"edit":true,"chat":true,"comment":false,"protect":true,"copy":true},"title":"测试 - 副本","fileType":"docx","url":"https://minio-yun.rysaas.cn:9007/zyy-dev/66f14cbaf14ccc08eeaa873e.docx","key":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528","info":{"owner":"戴晓东","uploaded":"2024-09-23 19:10:52"}}}
[2024-09-23T19:12:27.682] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - getBaseUrlByConnection host=zyy-dev-onlyoffice.rysaas.cn x-forwarded-host=zyy-dev-onlyoffice.rysaas.cn x-forwarded-proto=https x-forwarded-prefix=undefined cloudfront-forwarded-proto=undefined 
[2024-09-23T19:12:27.691] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - postData request: url = https://zyy-dev.rysaas.cn/levault-se/apcdocsvr/OnlineEdit/onlyOffice/collEditCallback;data = {"key":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528","status":1,"users":["1781698978820128768"],"actions":[{"type":1,"userid":"1781698978820128768"}]}
[2024-09-23T19:12:27.722] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - endAuth hasForgotten false
[2024-09-23T19:12:27.736] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - sendData: type = auth
[2024-09-23T19:12:27.736] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - Start command: {"withAuthorization":true,"c":"open","id":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528","userid":"1781698978820128768","format":"docx","url":"https://minio-yun.rysaas.cn:9007/zyy-dev/66f14cbaf14ccc08eeaa873e.docx","title":"测试 - 副本","lcid":30724,"nobase64":true,"convertToOrigin":".pdf.xps.oxps.djvu"}
[2024-09-23T19:12:27.746] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - End command
[2024-09-23T19:12:27.864] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:12:27.865] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:12:27.881] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - receiveTask start: {"ctx":{"tenant":"localhost","docId":"docId","userId":"1781698978820128768","shardKey":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528"},"cmd":{"withAuthorization":true,"c":"open","id":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528","userid":"1781698978820128768","format":"docx","url":"https://minio-yun.rysaas.cn:9007/zyy-dev/66f14cbaf14ccc08eeaa873e.docx","title":"测试 - 副本","outputformat":8193,"embeddedfonts":false,"status_info":-80,"lcid":30724,"nobase64":true,"convertToOrigin":".pdf.xps.oxps.djvu"}}
[2024-09-23T19:12:27.884] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - receiveTask publish: {"type":"open","status":"err","data":-80}
[2024-09-23T19:12:27.884] [INFO] [localhost] [docId] [1781698978820128768] nodeJS - receiveTask end
[2024-09-23T19:12:27.887] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - pubsub message start:{"type":7,"ctx":{"tenant":"localhost","docId":"docId","userId":"1781698978820128768","shardKey":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528"},"cmd":{"withAuthorization":true,"c":"open","id":"lezao:apcdocsvr:online:b4f9aea49b100b0593cf22c72e233d81:1781698308528406528","userid":"1781698978820128768","format":"docx","url":"https://minio-yun.rysaas.cn:9007/zyy-dev/66f14cbaf14ccc08eeaa873e.docx","title":"测试 - 副本","outputformat":8193,"embeddedfonts":false,"status_info":-80,"lcid":30724,"nobase64":true,"convertToOrigin":".pdf.xps.oxps.djvu"},"output":{"type":"documentOpen","data":{"type":"open","status":"err","data":-80}},"needUrlKey":null,"needUrlMethod":null,"needUrlType":null}
[2024-09-23T19:12:27.888] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - sendData: type = documentOpen
[2024-09-23T19:12:27.941] [DEBUG] [localhost] [docId] [1781698978820128768] nodeJS - postData response: data = {"error":"0"}
[2024-09-23T19:13:27.581] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 1
[2024-09-23T19:13:27.782] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:13:27.783] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:13:27.881] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:13:27.881] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:14:27.883] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:14:27.884] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:15:27.600] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 1
[2024-09-23T19:15:27.801] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:15:27.801] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:15:27.886] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:15:27.886] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:16:27.887] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:16:27.887] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:17:27.605] [DEBUG] [localhost] [docId] [userId] nodeJS - expireDoc connections.length = 1
[2024-09-23T19:17:27.804] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire start
[2024-09-23T19:17:27.804] [INFO] [localhost] [docId] [userId] nodeJS - checkDocumentExpire end: startSaveCount = 0, removedCount = 0
[2024-09-23T19:17:27.888] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:17:27.889] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end
[2024-09-23T19:18:27.903] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout start
[2024-09-23T19:18:27.903] [INFO] [localhost] [docId] [userId] nodeJS - forceSaveTimeout end

DmitriiV · 24 September 2024 09:21

不是local.json配置文件。
您与自己的软件集成Document Server，是吗？您软件应该有这样的编辑器初始化配置以能够集成：Config - ONLYOFFICE API 文档
我们需要的分析就是那个配置。
现在您可以上传文件了

youlong · 25 September 2024 01:36

{"jwtSecret": "my_jwt_secret", "jsUrl": "https://zyy-dev-onlyoffice.rysaas.cn/web-apps/apps/api/documents/api.js", "onlyoffice": {"height": "100%", "width": "100%", "document": {"info": {"favorite": true}, "permissions": {"chat": false, "comment": true, "copy": true, "deleteCommentAuthorOnly": false, "download": true, "edit": true, "editCommentAuthorOnly": false, "fillForms": true, "modifyContentControl": true, "modifyFilter": true, "print": true, "protect": true, "review": true}}}}

{mfail: "0", msg: "",…}
data
: 
{jsUrl: "https://zyy-dev-onlyoffice.rysaas.cn/web-apps/apps/api/documents/api.js",…}
jsUrl
: 
"https://zyy-dev-onlyoffice.rysaas.cn/web-apps/apps/api/documents/api.js"
onlyoffice
: 
{editorConfig: {mode: "edit",…}, documentType: "word",…}
document
: 
{permissions: {edit: true, chat: true, comment: false, protect: true, copy: true},…}
fileType
: 
"docx"
info
: 
{owner: "戴晓东", uploaded: "2024-09-24 16:02:39"}
owner
: 
"戴晓东"
uploaded
: 
"2024-09-24 16:02:39"
key
: 
"lezao:apcdocsvr:online:0a1a2cf562abf0a2b724920fbb4abd20:1781698308528406528"
permissions
: 
{edit: true, chat: true, comment: false, protect: true, copy: true}
chat
: 
true
comment
: 
false
copy
: 
true
edit
: 
true
protect
: 
true
title
: 
"66e4fa8cf14c3adea16b6b75"
url
: 
"https://minio-yun.rysaas.cn:9007/zyy-dev/66f2721ef14ccc08eeaa8740.docx"
documentType
: 
"word"
editorConfig
: 
{mode: "edit",…}
callbackUrl
: 
"https://zyy-dev.rysaas.cn/levault-se/apcdocsvr/OnlineEdit/onlyOffice/collEditCallback"
customization
: 
{logo: {image: "https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png",…}}
logo
: 
{image: "https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png",…}
image
: 
"https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png"
imageDark
: 
"https://https://minio-lezaopre.rysaas.cn:9004/nancal/6584fa4ee4b0afb5d0ae16e4.png"
url
: 
"https://baidu.com"
lang
: 
"zh"
mode
: 
"edit"
user
: 
{name: "戴晓东", id: "1781698978820128768"}
id
: 
"1781698978820128768"
name
: 
"戴晓东"
token
: 
"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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-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-S4nCIsInVwbG9hZGVkIjoiMjAyNC0wOS0yNCAxNjowMjozOSJ9fX0.s9gV8xJ9TfKVsUs5OZWR-LOHM3pV487BaK7eQmoonJk"
errors
: 
null
mfail
: 
"0"
msg
: 
""

DmitriiV · 25 September 2024 06:30

请还提供重现问题时 devTools Console (F12 在 Chrome/Firefox) 选项卡中错误的屏幕截图

youlong · 25 September 2024 07:03

DmitriiV · 26 September 2024 06:42

您在文档服务器前是否使用代理吗？
哪个proxy呢？
请提供proxy的配置

youlong · 29 September 2024 01:41

ds-common.conf

## Increase this if you want to upload large attachments
client_max_body_size 100m;

underscores_in_headers on;

gzip on;
gzip_vary on;
gzip_types  text/plain
            text/xml
            text/css
            text/csv
            font/ttf
            application/xml
            application/javascript
            application/x-javascript
            application/json
            application/octet-stream
            application/x-font-ttf
            application/rtf
            application/wasm;

access_log off;
error_log logs/nginx.error.log;

ds-docservice.conf

#welcome page
rewrite ^/$ $the_scheme://$the_host$the_prefix/welcome/ redirect;

#script caching protection
rewrite ^(?<cache>\/web-apps\/apps\/(?!api\/).*)$ $the_scheme://$the_host$the_prefix/8.1.3-4$cache redirect;

#disable caching for api.js
location ~ ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(web-apps\/apps\/api\/documents\/api\.js)$ {
  expires -1;
  # gzip_static on;
  alias  ../$2;
}

#suppress logging the unsupported locale error in web-apps
location ~ ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(web-apps)(\/.*\.json)$ {
  expires 365d;
  error_log nul crit;
  # gzip_static on;
  alias ../$2$3;
}

#suppress logging the unsupported locale error in plugins
location ~ ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(sdkjs-plugins)(\/.*\.json)$ {
  expires 365d;
  error_log nul crit;
  # gzip_static on;
  alias ../$2$3;
}

location ~ ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(web-apps|sdkjs|sdkjs-plugins|fonts)(\/.*)$ {
  expires 365d;
  # gzip_static on;
  alias ../$2$3;
}

location ~* ^(\/cache\/files.*)(\/.*) {
  alias ../server/App_Data$1;
  add_header Content-Disposition "attachment; filename*=UTF-8''$arg_filename";

  secure_link $arg_md5,$arg_expires;
  secure_link_md5 "$secure_link_expires$uri$secure_link_secret";

  if ($secure_link = "") {
    return 403;
  }

  if ($secure_link = "0") {
    return 410;
  }
}

# Allow "/internal" interface only from 127.0.0.1
# Don't comment out the section below for the security reason!
 location ~* ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(internal)(\/.*)$ {
  allow 127.0.0.1;
  deny all;
  proxy_pass http://docservice/$2$3;
}

# Allow "/info" interface only from 127.0.0.1 by default
# Comment out lines allow 127.0.0.1; and deny all; 
# of below section to turn on the info page
location ~* ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(info)(\/.*)$ {
  allow 127.0.0.1;
  deny all;
  proxy_pass http://docservice/$2$3;
}

location / {
  proxy_pass http://docservice;
}

location ~ ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?(\/doc\/.*) {
  proxy_pass http://docservice$2$is_args$args;
  proxy_http_version 1.1;
}

location /8.1.3-4/ {
  proxy_pass http://docservice/;
}

location ~ ^(\/[\d]+\.[\d]+\.[\d]+[\.|-][\d]+)?\/(dictionaries)(\/.*)$ {
  expires 365d;
  alias ../$2$3;
}

http-common.conf

upstream docservice {  
  server localhost:8000 max_fails=0 fail_timeout=0s;
}

upstream example {  
  server localhost:3000;
}

map $http_host $this_host {
    "" $host;
    default $http_host;
}

map $http_cloudfront_forwarded_proto:$http_x_forwarded_proto $the_scheme {
     default $scheme;
     "~^https?:.*" $http_cloudfront_forwarded_proto;
     "~^:https?$" $http_x_forwarded_proto;
}

map $http_x_forwarded_host $the_host {
    default $http_x_forwarded_host;
    "" $this_host;
}

map $http_upgrade $proxy_connection {
  default upgrade;
  "" close;
}

map $http_x_forwarded_prefix $the_prefix {
    default $http_x_forwarded_prefix;
}

proxy_set_header Host $http_host;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection $proxy_connection;
proxy_set_header X-Forwarded-Host $the_host;
proxy_set_header X-Forwarded-Proto $the_scheme;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;

ds.conf

include includes/http-common.conf;
server {
  listen 0.0.0.0:80;
  listen [::]:80 default_server;
  server_tokens off;
  
  set $secure_link_secret *************;
  include includes/ds-*.conf;
}

nginx.conf


#user  nobody;
worker_processes  1;

#error_log  logs/error.log;
#error_log  logs/error.log  notice;
#error_log  logs/error.log  info;

#pid        logs/nginx.pid;


events {
    worker_connections  1024;
}


http {
    include       mime.types;
    default_type  application/octet-stream;

    #log_format  main  '$remote_addr - $remote_user [$time_local] "$request" '
    #                  '$status $body_bytes_sent "$http_referer" '
    #                  '"$http_user_agent" "$http_x_forwarded_for"';

    #access_log  logs/access.log  main;

    sendfile        on;
    #tcp_nopush     on;

    #keepalive_timeout  0;
    keepalive_timeout  65;

    include ds.conf;
}

DmitriiV · 1 October 2024 13:53

请还澄清一下，1. Docs 是安装在您自己的服务器上，还是在某个托管服务提供商的服务器上？
2. Windows Server版本是什么？
3. 您在Document Server前面是否使用代理？如果使用，使用的是哪一个？
4. 您的示例是否有出现任何错误？我们尝试访问您的示例，发现打开文档时有错误。
5. 您是否更改过其他配置文件？（例如，您是否使用默认的缓存存储)？请提供default.json