shon82
3 February 2025 11:51
1
Document Server version: 8.2
Type of installation of the Document Server : rpm
OS: Oracle linux 9.5
Browser version:
Additional information:
Installed according to instructions Installing ONLYOFFICE Docs for CentOS and derivatives - ONLYOFFICE
I’m starting to test: sudo systemctl start ds-example.
Error when created
Hello @shon82 , please provide full Document Server logs as file (/var/log/onlyoffice/documentserver)
shon82
3 February 2025 12:28
3
[nginx.error.log|attachment](u
docservice.log (12.5 KB)
converter.log (22.6 KB)
pload://sYWWZpcXiGwYXDP2SwcI7qSbzaa.log) (240.0 KB)
metrics.log (6.1 KB)
shon82
3 February 2025 12:31
4
The following additional info would be helpful:
Screenshot of service rabbitmq-server status
command’s output
Screenshot of netstat -tulpn | grep 5672
Rabbitmq logs:/var/log/rabbitmq
Screenshot of systemctl status redis
command’s output
Screenshot of redis-server --version
command’s output
shon82
3 February 2025 13:04
6
rabbit@onlyoffice.log (67.2 KB)
Redis is not installed
Please clarify, have you created onlyoffice database table with onlyoffice user prior to the installation? (in postgre database as mentioned in the guide)
Have you encountered relevant errors during the installation process?
shon82
4 February 2025 09:21
9
Did it according to instructions:
sudo -i -u postgres psql -c “CREATE USER onlyoffice WITH PASSWORD ‘onlyoffice’;”
sudo -i -u postgres psql -c “CREATE DATABASE onlyoffice OWNER onlyoffice;”
there were no installation errors
Please provide the following:
systemctl status postgresql
command’s output
Check if onlyoffice user and onlyoffice table exist in the database