Error accessing through DDNS+port number method

DocSpace
1

I am deploying the CentOS system on a Hyper-V virtual machine on a Windows 11 computer. I am using a one-click installation script to install ONLYOFFICE Docspac on this virtual machine. The IP address of the virtual machine is 192.168.1.124. I have also bound a DDNS service on my router with the domain name touma.myds.me. I am using port forwarding (virtual server) to forward external port 8888 to port 80 of 192.168.1.124.

When I tried to access http://touma.myds.me:8888 on the internet, I encountered a page error and was redirected to the website of onlyoffice.com.

However, when I connect to touma.myds.me:8888 in the client, I can access it normally.

2

Hello @touma

Please specify how did you configure port forwarding. Did you use -ep/--externalport parameter of installation script or did it manually?
https://helpcenter.onlyoffice.com/installation/docspace-community-install-script-parameters.aspx#DocSpacePort

3

hi @Constantine

I did not modify it through -ep. I did port forwarding in the router’s management system because I installed it using RPM and cannot modify the port through -ep

4

Ok, got it, thanks. Please provide more details on these statements:

Can you reproduce the issue and share a screenshot of mentioned error? Also, do I understand correctly that by ‘internet’ you mean accessing DocSpace via browser on Windows (a.k.a. host OS)?

By ‘client’ you meant accessing from virtual machine, didn’t you?

5

@Constantine

This refers to the situation where there is an error redirection when accessing with a browser on other devices on the internet (non-local network).

This refers to the situation where normal access is possible when accessing through a browser within a local area network.

I will try to reproduce the problem and provide process images.

6

Have the same issue with Onlyoffice Workspace…

Do you fix this?

Regards
Kevin

7

I have no problem deploying the Workspace on Docker environment on Hyper-V.