Hello everyone, this is my first post here, and I am happy to be in this community.
My problem is that I can’t open a doc file on my profile. The doc is on the cloud. I use the free version of Onlyoffice. I can still open all the other ones. I tried several connections (VPNs) and browsers, but the problem persists. When I try to open it this message pops out instead of the content of my document. Please tell me I didn’t lose my document and that’s a bug that can be fixed:
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: y9bP_rcc8ADqDNtFymS0Wuhslppj_u37p68qbCu55Qpud9RKXh5HjA=="
Thank you in advance for your help!