ONLYOFFICE Docs v6.4 with conditional formatting, new scaling options, and WOPI protocol support
ONLYOFFICE Docs v6.4 released

Email host is not working

Hi team,

I have configured a new domain in onlyoffice and added all the MX records and txt records in my host.
After that only the mail is sending but I couldn’t able to receive email.

Can anyone help me in this? Thanks in advance.

Hello itmithun26.
Please provide us with some additional information:

  1. OS of the server where Workspace is installed.
  2. Type of installation (docker, deb/rpm, exe).
  3. Version of ONLYOFFICE components installed (Community Server,Mail server, etc.)
  4. How you performed installation, send me also the link to the guide you used.

As for the issue in general, please check status of MailAggregator service and try to restart it (for Linux: service onlyofficeMailAggregator restart; for Windows, restart ONLYOFFICE Mail in Windows Sevices). Also please provide us with whole Community Server logs folder. It’s located here:
deb\rpm /var/log/onlyoffice/
docker: /app/onlyoffice/CommunityServer/logs/
Windows: Program Files (x86)\Ascensio System SIA\CommunityServer\Logs

1 Like