Duplicate files when changing permissions

Workspace
1

Hello,
I am having problems when assigning permissions either in folders or files, because when changing from full access to read-only they are appearing outside the main folder and in the subfolder where it belongs, to understand a little more the inconveniences, perform the following diagrams:

  1. Administrator profile
    Administrator profile
    Administrator profile1780×1200 127 KB
  2. As an example, put the folder leader with the respective permissions
    Leader profile COP C&M
    Leader profile COP C&M1780×1220 130 KB

    3.3. Finally, it is the profile of a coordinator where he has access only to some subfolders and some documents
    C&M coordinator profile
    C&M coordinator profile1807×1180 132 KB

At the top of each subfolder and document place the permissions that were assigned.
After assigning permissions for case 3 of the C&M coordinator profile, it appears as follows:

image (6)
image (6)1366×768 106 KB

Documents are appearing outside the subfolder COP C&M - COORDINACION and when I enter they are also inside my folder

Could you tell me how I can solve it

2

Hello @NathalySuarez_25
We are checking the situation, I’ll update this thread when we have something to share.

3

Hello @NathalySuarez_25
Sorry for the late reply.

The described scenario is expected behavior if folders owner shares subfolder first. For example, three folders: main folder ‘A’ contains subfolder ‘B’, subfolder ‘B’ contains subfolder ‘C’. With that structure, if a user shares ‘C’ folder first, a user will face described issue (it’s related to portal logic of checking objects rights)
We have added your request to internal tracksystem (internal number - 59630). We have started working on it.

4

Hello @Alexandre,

Exactly and it also happens when you change from permission to full access for read only or vice versa, I’m attentive to the update.

5

Hello @Alexandre ,
Could you tell me if you have an approximate date of when you could launch this adjustment?

6

Hello @NathalySuarez_25

Unfortunately, there is no estimated date of the fix release.

7

Hello @Constantine ,
Could you tell me if you have an approximate date of when you could launch this adjustment?

8

Hello again @NathalySuarez_25

Unfortunately, we do not have any time frames available yet.

10

Hello,
I would like to know if this problem has already been resolved to update to the latest version

11

Hello @NathalySuarez_25

Unfortunately, the issue is not resolved yet. Once I get any news of that, I will surely inform you.

12

Hello,
Is there any update on this topic?

13

@NathalySuarez_25

No news yet, sorry.

14

Thank you, what recommendations can you give me or a temporary solution, I’m having problems :frowning:

16

I’m afraid there is no workaround to this situation. You can contact our sales department to discuss details on this query, please see this: