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Download Failed

When I connected to only office cloud, I integrated with google drive and everything worked fine. That is until I tried to edit a spreadsheet file. It said download failed. Just to be sure, I tried opening other files and went online (at my cloud URL). Still download failed. Only 1 out of the 4 files I tried to open worked. BTW, the file I tried is owned and only accessible by me (not shared) and is in xlsx format

I am using Onlyoffice desktop apps with cloud integration

Hi @robertzou

Could you please reproduce the issue and provide us with videofile/gif?
You can upload it to some external storage and provide us with download link.