Documents cannot be transferred to a new user after account deletion

documents cannot be transferred to a new user after account deletion
a folder with documents is being created but it is empty

Hello @e.shap

Please take a look at the topic Reassigning data when deleting profiles from our Help Center.
There you can find next information:

  • what happens if do not reassign data, i.e. which data will be deleted;
  • what happens if you reassign data, i.e. which data will be kept/transferred.

Also, take a look at this thread for more useful information:

Thank you for your help, now I’ve figured it out

1 Like

I’m glad to hear that this information was useful.