Documents cannot be transferred to a new user after account deletion

Hello @e.shap

Please take a look at the topic Reassigning data when deleting profiles from our Help Center.
There you can find next information:

  • what happens if do not reassign data, i.e. which data will be deleted;
  • what happens if you reassign data, i.e. which data will be kept/transferred.

Also, take a look at this thread for more useful information: