Document Server version 8.3 cannot run in OpenEuler 24.03

logs:

/var/www/onlyoffice/documentserver/npm/json[28]: …/src/node_platform.cc:61:std::unique_ptr node::WorkerThreadsTaskRunner::DelayedTaskScheduler::Start(): Assertion `(0) == (uv_thread_create(t.get(), start_thread, this))’ failed.
1: 0x99e1e0 node::Abort() [/var/www/onlyoffice/documentserver/npm/json]
2: 0x99e25c [/var/www/onlyoffice/documentserver/npm/json]
3: 0xa0bd07 node::WorkerThreadsTaskRunner::WorkerThreadsTaskRunner(int) [/var/www/onlyoffice/documentserver/npm/json]
4: 0xa0be17 node::NodePlatform::NodePlatform(int, v8::TracingController*) [/var/www/onlyoffice/documentserver/npm/json]
5: 0x969eb7 node::InitializeOncePerProcess(int, char**, node::InitializationSettingsFlags, node::ProcessFlags::Flags) [/var/www/onlyoffice/documentserver/npm/json]
6: 0x96a544 node::Start(int, char**) [/var/www/onlyoffice/documentserver/npm/json]
7: 0x7f83b4c1c1ca [/lib/x86_64-linux-gnu/libc.so.6]
8: 0x7f83b4c1c28b __libc_start_main [/lib/x86_64-linux-gnu/libc.so.6]
9: 0x8ebe1c [/var/www/onlyoffice/documentserver/npm/json]

document server version: 8.3.3

docker version: 20.10.9

os version: openEuler 24.03 (LTS-SP1)

Hello @tianxin8206
Please point me to the guide that you used for the installation. Additionally, please clarify if there are any errors in the web browser and in browser console (F12 in Google Chrome > Network and Console tabs).
Once the issue is reproduced, please share docker container logs (docker logs container_ID command) and Document server logs folder (/app/onlyoffice/DocumentServer/logs/documentserver/).

Try adding the parameter --privileged

Thank you @knoxzhang
Let’s wait for topic starter response.

After adding the --privileged parameter, it can run normally. Thank you for your help.

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