Document editing heavy lag issues

Docs
1

Document Server version: How to get that?
Type of installation of the Document Server: docker
OS: Ubuntu 18.04
Browser version: Chrome Version 95.0.4638.69 (Official Build) (64-bit)

Hi,

since some days, we are experiencing heavy lag issues when editing documents over the OnlyOffice document editor (community version).

The lag appears does NOT appear immediately but after around ~1min when writing text non-stop.

The problem occurs only on Chrome, not Firefox. The issue occurred already on more than one machine and is not dependent on a specific document.

Please provide some information about this issue, thanks!

Christian Gruber

2

Hi,
You can find the document server version by opening the editor and clicking the About button on the left toolbar.
As for the issue, it is a bug in Chrome itself. We have tested it in the beta build of Chrome (96) and the issue is resolved there. So for now you can either use non-Chromium based browsers or install other Chrome versions (previous or 96 beta).