"Document could not be saved" after switching to HTTPS /w signed certificate

Docs
,
1

Hello,

I’ve been trying to make OnlyOffice work on HTTPS for some time now and I’m stuck on the “document could not be saved” message and could not find a fix for it. I’ve tried:

  • disabling token requests for inbox, outbox and browser on local.json,
  • setting rejectUnauthorized to false as well as allowPrivate/MetaIpAddress to true on default.json,
  • opening all ports used by OnlyOffice.

Nothing worked.

It only works before installing a certificate in HTTP. After the install, it does appear to work correctly when I connect to it through either the domain or private ip address, or at least the welcome screen does. Example documents do not.

Document Server version: 8.0.1
Type of installation of the Document Server: Deb/dre, install guide
OS: Linux Mint
Browser version: Firefox 126.0.1
Additional information:

nginx.error.log:

2024/06/10 13:47:44 [error] 7878#7878: *48 open() "/var/www/onlyoffice/documentserver/web-apps/vendor/socketio/socket.io.min.js.map" failed (2: No such file or directory), client: 46.205.203.151, server: , request: "GET /8.0.1-31/web-apps/vendor/socketio/socket.io.min.js.map HTTP/1.1", host: "onlyoffice.systemapolska.pl"
2024/06/10 14:02:28 [error] 7878#7878: *109 open() "/var/www/onlyoffice/documentserver-example/welcome/sitemap.xml" failed (2: No such file or directory), client: 165.154.182.92, server: , request: "GET /welcome/sitemap.xml HTTP/1.1", host: "46.45.76.5"
2024/06/10 14:02:28 [error] 7878#7878: *110 open() "/var/www/onlyoffice/documentserver-example/welcome/robots.txt" failed (2: No such file or directory), client: 165.154.182.92, server: , request: "GET /welcome/robots.txt HTTP/1.1", host: "46.45.76.5"
2024/06/10 14:02:34 [error] 7878#7878: *115 open() "/var/www/onlyoffice/documentserver-example/welcome/sitemap.xml" failed (2: No such file or directory), client: 165.154.182.92, server: , request: "GET /welcome/sitemap.xml HTTP/1.1", host: "46.45.76.5"
2024/06/10 14:02:34 [error] 7878#7878: *116 open() "/var/www/onlyoffice/documentserver-example/welcome/robots.txt" failed (2: No such file or directory), client: 165.154.182.92, server: , request: "GET /welcome/robots.txt HTTP/1.1", host: "46.45.76.5"
2024/06/10 14:36:56 [crit] 7878#7878: *122 SSL_read() failed (SSL: error:1C80006C:Provider routines::invalid aad error:0A0C0103:SSL routines::internal error) while waiting for request, client: 10.1.1.1, server: 0.0.0.0:443

docservice/out.log:

[2024-05-21T10:07:55.307] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-05-21T10:07:55.327] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-05-21T10:07:56.157] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31
[2024-06-10T10:14:45.996] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-06-10T10:14:46.016] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-06-10T10:14:46.109] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:47.121] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:48.127] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:49.131] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:50.135] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:51.138] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:52.141] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:53.144] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:54.150] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:55.159] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:56.164] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:57.177] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:58.660] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31
[2024-06-10T11:55:44.721] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - postData error: url = https://10.1.1.218/example/track?filename=new.docx&useraddress=10.1.1.218;data = {"key":"10.1.1.218new.docx1718013339398","status":1,"users":["uid-1"],"actions":[{"type":1,"userid":"uid-1"}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiIxMC4xLjEuMjE4bmV3LmRvY3gxNzE4MDEzMzM5Mzk4Iiwic3RhdHVzIjoxLCJ1c2VycyI6WyJ1aWQtMSJdLCJhY3Rpb25zIjpbeyJ0eXBlIjoxLCJ1c2VyaWQiOiJ1aWQtMSJ9XSwiaWF0IjoxNzE4MDEzMzQ0LCJleHAiOjE3MTgwMTM2NDR9.1UAfuCXGbAOaZ6XEQMO0hH3uIyQLXLi3lGKyPShv7EY"} Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:01:54.263] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - postData error: url = https://10.1.1.218/example/track?filename=new.docx&useraddress=10.1.1.218;data = {"key":"10.1.1.218new.docx1718013339398","status":1,"users":["uid-1"],"actions":[{"type":1,"userid":"uid-1"}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiIxMC4xLjEuMjE4bmV3LmRvY3gxNzE4MDEzMzM5Mzk4Iiwic3RhdHVzIjoxLCJ1c2VycyI6WyJ1aWQtMSJdLCJhY3Rpb25zIjpbeyJ0eXBlIjoxLCJ1c2VyaWQiOiJ1aWQtMSJ9XSwiaWF0IjoxNzE4MDEzNzE0LCJleHAiOjE3MTgwMTQwMTR9.b3-87IbNAzKJ-0mcJEXjZdnnw0ljSLlK3e1sA4LjsSE"} Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:04:22.158] [WARN] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error description: errorId = Other error
[2024-06-10T12:04:31.173] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - postData error: url = https://10.1.1.218/example/track?filename=new.docx&useraddress=10.1.1.218;data = {"key":"10.1.1.218new.docx1718013339398","status":1,"users":["uid-1"],"actions":[{"type":1,"userid":"uid-1"}],"token":"eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiIxMC4xLjEuMjE4bmV3LmRvY3gxNzE4MDEzMzM5Mzk4Iiwic3RhdHVzIjoxLCJ1c2VycyI6WyJ1aWQtMSJdLCJhY3Rpb25zIjpbeyJ0eXBlIjoxLCJ1c2VyaWQiOiJ1aWQtMSJ9XSwiaWF0IjoxNzE4MDEzODcxLCJleHAiOjE3MTgwMTQxNzF9.Qkf43f2klMmP5tV5KfsgLigbHORQ0GYkK8S-ZXH5Tc8"} Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:20:18.867] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-06-10T12:20:18.877] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in Document Server requests.
[2024-06-10T12:20:18.885] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-06-10T12:20:19.203] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31
[2024-06-10T12:22:13.995] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-06-10T12:22:14.000] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in Document Server requests.
[2024-06-10T12:22:14.014] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-06-10T12:22:14.629] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31
[2024-06-10T12:40:11.260] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-06-10T12:40:11.277] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in Document Server requests.
[2024-06-10T12:40:11.280] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-06-10T12:40:11.322] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:12.335] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:13.341] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:14.345] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:15.352] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:16.357] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:17.360] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:18.362] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:19.365] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:20.378] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:22.040] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31
2

converter/out.log:

[2024-05-21T10:07:52.831] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-05-21T10:07:52.834] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-05-21T10:07:52.862] [WARN] [localhost] [docId] [userId] nodeJS - worker 8695 started.
[2024-05-21T10:07:52.881] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-05-21T10:07:52.883] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T10:14:42.424] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T10:14:42.451] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T10:14:42.484] [WARN] [localhost] [docId] [userId] nodeJS - worker 1107 started.
[2024-06-10T10:14:42.510] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T10:14:42.515] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T10:14:47.371] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:48.378] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:49.383] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:50.386] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:51.390] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:52.394] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:53.398] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:54.408] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:55.414] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T10:14:56.422] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T11:55:44.900] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T11:55:45.935] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T11:55:46.964] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:01:54.329] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:01:55.341] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:01:56.351] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:04:31.207] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:04:32.214] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:04:33.228] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:UNABLE_TO_VERIFY_LEAF_SIGNATURE;connect:null Error: unable to verify the first certificate
    at TLSSocket.onConnectSecure (node:_tls_wrap:1532:34)
    at TLSSocket.emit (node:events:527:28)
    at TLSSocket._finishInit (node:_tls_wrap:946:8)
    at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:727:12)
[2024-06-10T12:20:16.257] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T12:20:16.273] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T12:20:16.304] [WARN] [localhost] [docId] [userId] nodeJS - worker 11165 started.
[2024-06-10T12:20:16.351] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T12:20:16.374] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T12:20:35.537] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:20:35 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:20:36.554] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:20:36 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:20:37.567] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:20:37 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:22:11.276] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T12:22:11.293] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T12:22:11.326] [WARN] [localhost] [docId] [userId] nodeJS - worker 11399 started.
[2024-06-10T12:22:11.349] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T12:22:11.360] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T12:22:24.440] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:22:24 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:22:25.461] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:22:25 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:22:26.478] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:22:26 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:40:07.151] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T12:40:07.170] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T12:40:07.230] [WARN] [localhost] [docId] [userId] nodeJS - worker 1025 started.
[2024-06-10T12:40:07.280] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-10T12:40:07.297] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-10T12:40:12.934] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:13.946] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:14.951] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:15.955] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:16.959] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:17.964] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:18.969] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:19.972] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:40:20.982] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-10T12:41:02.496] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:02 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:03.525] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:03 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:04.553] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:04 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:43.057] [ERROR] [localhost] [46.205.203.151new.docx1718016101566] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new.docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:43 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:44.082] [ERROR] [localhost] [46.205.203.151new.docx1718016101566] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new.docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:44 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:45.100] [ERROR] [localhost] [46.205.203.151new.docx1718016101566] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new.docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:45 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:49.799] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:49 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:50.833] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:50 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T12:41:51.857] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 10:41:51 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:05:50.844] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:05:50 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
3 
[2024-06-10T13:05:51.877] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:05:51 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:05:52.890] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:05:52 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:36:44.453] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:36:44 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:36:45.466] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:36:45 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:36:46.481] [ERROR] [localhost] [10.1.1.218new.docx1718013339398] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new.docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:36:46 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:36:56.259] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:36:56 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:36:57.282] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:36:57 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:36:58.293] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:36:58 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:44:21.262] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:44:21 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:44:22.277] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:44:22 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:44:23.311] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:44:23 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:47:37.101] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:47:37 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:47:38.121] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:47:38 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T13:47:39.138] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 11:47:39 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:14:37.704] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:14:37 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:14:38.713] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:14:38 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:14:39.727] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:14:39 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:40:42.655] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:40:42 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:40:43.672] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:40:43 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:40:44.690] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:40:44 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:57:50.052] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:57:50 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:57:51.071] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:57:51 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-10T15:57:52.089] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 10 Jun 2024 13:57:52 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)

(I’ve had to split the code to 2 replies since it didn’t fit in the original post.)

Any help would be greatly appreciated.

4

Hello,
Please set rejectUnauthorized parameter within default.json config
(/etc/onlyoffice/documentserver/default.json, for Docker inside the container) to false, after that please restart ONLYOFFICE services by running systemctl restart ds-* command or supervisorctl restart all for Docker.

5

I’ve tried, but the issue still persits.
Restarting the whole system didn’t help either.

6

Please provide new logs after you changed the above-mentioned parameter

7

Apologies for the wait.

Here are the new logs:

nginx.error.log:

2024/06/15 02:36:14 [error] 185271#185271: *1661 open() "/var/www/onlyoffice/documentserver-example/welcome/sitemap.xml" failed (2: No such file or directory), client: 152.32.134.166, server: , request: "GET /welcome/sitemap.xml HTTP/1.1", host: "46.45.76.5:8000"
2024/06/15 02:36:15 [error] 185271#185271: *1662 open() "/var/www/onlyoffice/documentserver-example/welcome/robots.txt" failed (2: No such file or directory), client: 152.32.134.166, server: , request: "GET /welcome/robots.txt HTTP/1.1", host: "46.45.76.5:8000"
2024/06/15 02:36:21 [error] 185271#185271: *1667 open() "/var/www/onlyoffice/documentserver-example/welcome/sitemap.xml" failed (2: No such file or directory), client: 152.32.134.166, server: , request: "GET /welcome/sitemap.xml HTTP/1.1", host: "46.45.76.5:8000"
2024/06/15 02:36:21 [error] 185271#185271: *1668 open() "/var/www/onlyoffice/documentserver-example/welcome/robots.txt" failed (2: No such file or directory), client: 152.32.134.166, server: , request: "GET /welcome/robots.txt HTTP/1.1", host: "46.45.76.5:8000"
2024/06/15 20:39:07 [error] 185271#185271: *2305 open() "/var/www/onlyoffice/documentserver-example/welcome/robots.txt" failed (2: No such file or directory), client: 152.32.209.62, server: , request: "GET /welcome/robots.txt HTTP/1.1", host: "46.45.76.5"
2024/06/15 20:39:07 [error] 185271#185271: *2306 open() "/var/www/onlyoffice/documentserver-example/welcome/sitemap.xml" failed (2: No such file or directory), client: 152.32.209.62, server: , request: "GET /welcome/sitemap.xml HTTP/1.1", host: "46.45.76.5"
2024/06/15 20:39:20 [error] 185271#185271: *2312 open() "/var/www/onlyoffice/documentserver-example/welcome/sitemap.xml" failed (2: No such file or directory), client: 152.32.209.62, server: , request: "GET /welcome/sitemap.xml HTTP/1.1", host: "46.45.76.5"
2024/06/15 20:39:20 [error] 185271#185271: *2311 open() "/var/www/onlyoffice/documentserver-example/welcome/robots.txt" failed (2: No such file or directory), client: 152.32.209.62, server: , request: "GET /welcome/robots.txt HTTP/1.1", host: "46.45.76.5"

converter/out.log:

[2024-06-17T00:00:09.970] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-17T00:00:09.976] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-17T00:00:09.997] [WARN] [localhost] [docId] [userId] nodeJS - worker 397884 started.
[2024-06-17T00:00:10.010] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-17T00:00:10.012] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-17T10:35:58.395] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-17T10:35:58.408] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-17T10:35:58.455] [WARN] [localhost] [docId] [userId] nodeJS - worker 1000 started.
[2024-06-17T10:35:58.506] [WARN] [localhost] [docId] [userId] nodeJS - num of CPUs: 1; availableParallelism: undefined
[2024-06-17T10:35:58.509] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
[2024-06-17T10:36:03.584] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:04.592] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:05.596] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:06.601] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:07.606] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:08.609] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:09.613] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:10.617] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:11.622] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:37:04.822] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 17 Jun 2024 08:37:04 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-17T10:37:05.848] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 17 Jun 2024 08:37:05 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-17T10:37:06.861] [ERROR] [localhost] [10.1.1.218new__1_.docx1718019412359] [uid-1] nodeJS - error downloadFile:url=https://10.1.1.218/example/download?fileName=new%20(1).docx&useraddress=10.1.1.218;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 17 Jun 2024 08:37:06 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-17T10:37:19.812] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=1;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 17 Jun 2024 08:37:19 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-17T10:37:20.826] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=2;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 17 Jun 2024 08:37:20 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
[2024-06-17T10:37:21.842] [ERROR] [localhost] [46.205.203.151new__1_.docx1718016109270] [uid-1] nodeJS - error downloadFile:url=https://onlyoffice.systemapolska.pl/example/download?fileName=new%20(1).docx&useraddress=46.205.203.151;attempt=3;code:null;connect:null Error: Error response: statusCode:403; headers:{"server":"nginx","date":"Mon, 17 Jun 2024 08:37:21 GMT","content-type":"text/plain; charset=utf-8","content-length":"9","connection":"keep-alive","access-control-allow-origin":"*","etag":"W/\"9-PatfYBLj4Um1qTm5zrukoLhNyPU\""};
    at Request.fResponse (/snapshot/server/Common/sources/utils.js)
    at Request.emit (node:events:527:28)
    at Request.onRequestResponse (/snapshot/server/Common/node_modules/request/request.js:1066:10)
    at ClientRequest.emit (node:events:527:28)
    at HTTPParser.parserOnIncomingClient (node:_http_client:631:27)
    at HTTPParser.parserOnHeadersComplete (node:_http_common:128:17)
    at TLSSocket.socketOnData (node:_http_client:494:22)
    at TLSSocket.emit (node:events:527:28)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at TLSSocket.Readable.push (node:internal/streams/readable:228:10)
    at TLSWrap.onStreamRead (node:internal/stream_base_commons:190:23)
8

docservice/out.log:

[2024-06-17T00:00:11.405] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-06-17T00:00:11.407] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in Document Server requests.
[2024-06-17T00:00:11.409] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-06-17T00:00:11.755] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31
[2024-06-17T10:36:02.139] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting...
[2024-06-17T10:36:02.150] [WARN] [localhost] [docId] [userId] nodeJS - Set services.CoAuthoring.token.enable.browser, services.CoAuthoring.token.enable.request.inbox, services.CoAuthoring.token.enable.request.outbox in the Document Server config to prevent an unauthorized access to your documents and the substitution of important parameters in Document Server requests.
[2024-06-17T10:36:02.159] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. https://nodejs.org/docs/latest/api/fs.html#fs_availability
[2024-06-17T10:36:02.191] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:03.211] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:04.218] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:05.225] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:06.228] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:07.231] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:08.234] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:09.239] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:10.243] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:11.246] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ECONNREFUSED 127.0.0.1:5672
    at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)
[2024-06-17T10:36:12.793] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-linux mode. Version: 8.0.1. Build: 31

(metrics/out.log just repeats this):

17 Jun 00:00:08 - [397860] reading config file: ./config/config.js
17 Jun 00:00:08 - server is up INFO
Flushing stats at  Mon Jun 17 2024 00:10:09 GMT+0200 (GMT+02:00)
{
  counters: {
    'statsd.bad_lines_seen': 0,
    'statsd.packets_received': 0,
    'statsd.metrics_received': 0
  },
  timers: {},
  gauges: {},
  timer_data: {},
  counter_rates: {
    'statsd.bad_lines_seen': 0,
    'statsd.packets_received': 0,
    'statsd.metrics_received': 0
  },
  sets: {},
  pctThreshold: [ 90 ]
}
9

Hello,
Presently you have the following recurring error in your logs, it signifies that the issue is connected to RabbitMQ service.
Please provide the following additional info (and make sure that the required 5672 port is open for the service):

  1. RabbitMQ log (/var/log/rabbitmq)
  2. service rabbitmq-server status command’s output
  3. Screenshot of netstat -tulpn | grep 5672 command’s output
  4. local.json (/etc/onlyoffice/documentserver)