DocSpace user invitation issues

taran · 22 August 2023 11:24

Good day.

Package: DocSpace
OS: Ubunty Server x86-64

Good day.

Product: DocSpace
OS: Linux Ubunty x86-64

After successful compilation of DocSpace Community version, I started all the needed backend docker containers, Client package, Login package and Editor packages with no issues.

I’ve logged into the app and see the interface working as expected.

Issues arise when I try to invite a user. System says user is invited, and there are no errors in the console or anywhere else. But invitations never arrive.

How can I fix this issue?

taran · 25 August 2023 21:45

Can somebody recommend why this would be happening? Front-end shows no errors and shows a green toast that says invitation was sent, but it never arrives. Where can I look for the issue?

Nikolas · 25 August 2023 22:04

@taran

Is the onlyoffice-notify container running?

taran · 25 August 2023 22:26

root@ubuntuserver:/etc/postfix# docker ps|grep notify
2fb56bc3e458 onlyoffice/4testing-docspace-dotnet-runtime:v1.0.0 “python3 docker-entr…” 8 hours ago Up 45 minutes (healthy) 5050/tcp onlyoffice-studio-notify
root@ubuntuserver:/etc/postfix#

Nikolas · 25 August 2023 22:34

taran · 25 August 2023 22:40

On my system after manual compilation (build.backend.docker.sh) the following are not running:
notify
healthcheck
clear-events
api-system

taran · 25 August 2023 22:47

Looks like build.backend.docker.sh does not start those up. do I have to manually turn those on?

taran · 25 August 2023 23:03

Is this a bug on DocSpace side, or am I doing something wrong?

Nikolas · 28 August 2023 10:32

There is one problem
I don’t know how you built DocSpace

I suggest waiting for official instructions.
Let me remind you that the DocSpace installation for docker is still available in the 1-click install for Docker

taran · 28 August 2023 10:37

Here is how I compile it from source step by step, maybe devs can point out my mistake:

install Ubuntu Server 22.04.3 x86_64
install yarn >=3
install dotnet sdk 7.0
install docker + docker-compose
install latest nvm and node 18
mkdir -p /app/onlyoffice
git clone --recurse-submodules -b master https://github.com/ONLYOFFICE/DocSpace.git /app/onlyoffice/src
modify /app/onlyoffice/src/build/build.backend.docker.sh
add “-sp /app/onlyoffice/src” to build-services.sh command
go into a build folder and replace “documentserver-de” to “documentserver” in .sh files so community version is compiled instead of development version
modify /app/onlyoffice/src/build/install/docker/.env and set
INSTALLATION_TYPE=COMMUNITY
modify /app/onlyoffice/src/build/build.backend.docker.sh and change the local_ip like to point to my ip:
local_ip=192.168.0.36
modify /app/onlyoffice/src/build/start/start.backend.docker.sh and change the local_ip like to point to my ip:
local_ip=192.168.0.36
/app/onlyoffice/src/build/build.sh
/app/onlyoffice/src/build/build.backend.docker.sh
cd /app/onlyoffice/src && yarn build
cd packages/client && yarn start-prod &
cd …/login && yarn start-prod &
cd …/editor && yarn start-prod &
http://192.168.0.36:8092

After this everything works, but notifications / invitations to user do not due to the fact that onlyoffice-notify docker container is not running. Here is what is running after my commands:

After your tips above, I noticed that build/install/docker/docspace.overcome.yml has no entry for onlyoffice-notify container.
I’ve manually added the entry here:

Basically a copy of “onlyoffice-studio-notify”, with “Studio.Notify” replaced with “Notify”.
After this nodification, onlyoffice-notify container starts up.

But things are still not working due to the fact that onlyoffice-notify stuck in restart loop.

Now im totally stuck. Can you suggest how to fix this?

taran · 28 August 2023 10:59

I managed to fix everything my modifying “volumes” at the end of build/install/docker/docspace.profiles.yml to:

volumes:
  es_data:
  proxy_log:
  app_data:
  files_data:
  people_data:
  crm_data:
  project_data:
  calendar_data:
  mail_data:

Now everything works!