Need dedicated support? Click here
Need dedicated support?
Click here

DocSpace documents issues

Good day.

Product: DocSpace
OS: Linux Ubunty x86-64

After successful compilation of DocSpace Community version, I started all the needed backend docker containers, Client package, Login package and Editor packages with no issues.

I’ve logged into the app and see the interface working as expected.

Issues arise when I try to create a new Document. It asks for the document name, after that when you press the button to create that document, it goes onto the next screen where it’s stuck on the page with the progress indicator forever.

Console spits out the following error:

    "error": {
        "message": "Request failed with status code 500",
        "name": "Error",
        "stack": "Error: Request failed with status code 500\n    at e.exports (\n    at e.exports (\n    at XMLHttpRequest.E (",
        "config": {
            "transitional": {
                "silentJSONParsing": true,
                "forcedJSONParsing": true,
                "clarifyTimeoutError": false
            "transformRequest": [
            "transformResponse": [
            "timeout": 30000,
            "xsrfCookieName": "XSRF-TOKEN",
            "xsrfHeaderName": "X-XSRF-TOKEN",
            "maxContentLength": -1,
            "maxBodyLength": -1,
            "headers": {
                "Accept": "application/json, text/plain, */*",
                "Content-Type": "application/json",
                "Access-Control-Allow-Credentials": true
            "baseURL": "",
            "responseType": "json",
            "withCredentials": true,
            "method": "post",
            "url": "/files/2/file",
            "data": "{\"title\":\"New document.docx\"}"
        "status": 500

I’m able to create new folders with no issues, also able to create rooms with no issues, but it will not let me create any documents. Also error popup in the top right says “File not found”.

How can I fix this issue?


Is the question still relevant?

this issue is resolved when you have onlyoffice-notify docker running.