Cloud Computing Insider Awards 2022: Vote for ONLYOFFICE
Vote for ONLYOFFICE

Docs on mobile has jumping cursor

In OnlyOffice Docs Enterprise Edition on mobile, the cursor does not seem to direct the text properly. When selecting a line of text, it erases the text below and starts typing over it. This link shows a reproduction of the error.

I am using the pay-per-hour plan of Enterprise Edition hosted on AWS (V7.1.1), with an Android device, accessed through Chrome.

Hello @zackwhaley
As far as I understand, you already contacted my colleagues via Zendesk. They are checking the situation. Please do not post the same request in different communication channels

Hi @Alexandre, noted your response. I posted on the forum because I thought others might be having a similar issue. Will stay on Zendesk communication.

1 Like