Docs Enterprise Migration

Docs
1

Do you want to: Ask a how-to question
Document Server version: latest
Type of installation of the Document Server (docker, deb/rpm, exe, please point us to the installation guide that you used as well): docker
OS: Ubuntu 22.04
Browser version: All browsers
Additional information:

We migrated and upgraded document server enterprise container from one host to another, on the new host (same onlyoffice license) it returns “license has expired”. I mapped correctly the volume in which the .lic file reside

What can i do?

4

Hi @Nitrous233 :wave:

We noticed your ticket in Zendesk.

Please note that the license is yours for a lifetime.

However, updates are only available for the first year

For example, if your update subscription ended on March 15, 2024, you should use the latest version released before that date.

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But if you intend to use the latest update of our product, I suggest buying a new license from this page .

5

Thank you Nikolas!

1 Like