ONLYOFFICE Mobile: Documents
Do you want to: Report a bug
Device: Samsung Galaxy Tab S6 Lite
OS version: LineageOS 21
App version: 8.2.0
Mode: On Device
Additional information: Bluetooth Keyboard Case Targus GP-FBP615T
Hello,
I have a problem with Onlyoffice and my Bluetooth keyboard.
When I write something with the keyboard, it always takes one or two seconds for the letter to appear on the monitor.
Typing quickly is impossible…
In addition, the virtual keyboard always appears, even if it is switched off in the settings.
This only happens with Onlyoffice, otherwise in no other app and I have also tried it on another mobile phone, exactly the same problem, only with Onlyoffice.
What could be the reason?
Thank you for reaching out and sharing your issue on the forum. We have not previously encountered the operating system you mentioned, so we are keen to understand this issue better.
Could you possibly record a video demonstrating the typing delay you experience with the external keyboard? This would be immensely helpful for us to attempt replicating and addressing the issue.
If you prefer not to post the video publicly, feel free to send it to me directly via private message. Please note that there are file size restrictions on the forum (10 Mb), so you might need to upload the video to a cloud storage service and share the link with us.
We appreciate your help and look forward to your response.
