Custom Fields API - Mask Parameter

Workspace
,
1

Community Server/Control Panel version: Enterprise
Type of installation of Workspace (docker, deb/rpm, exe): Cloud
OS: Arch Linux
Browser version: Firefox 113

When using the custom fields api and calling the api/2.0/crm/{entityType}/customfield/{id} I am able to change the label with no issues when passing an empty string in the mask but when trying to edit the mask for a select box I am getting a 500 error.

Here is the bodyData I am passing.

{ label: "Lead Source", fieldType: 2, mask: "["Test", "Test1"]" }.

I am getting the following error:

Error: HTTP error! status: 500, message: {"status":1,"statusCode":500,"error":{"message":"Error reading JToken from JsonReader. Path '', line 0, position 0.","hresult":-2146233088,"data":{}}}

If I pass this:

{ label: "Lead Source", fieldType: 2, mask: "" }

I don’t get any errors and the label is changed.

2

Hey @aloreaux

If you have commercial license, better to contact us via Zendesk to get prompt replies.

Using postman I got like this:

image_2023-08-15_12-00-29
image_2023-08-15_12-00-29624Ă—634 35.5 KB

{
“label”: “text”,
“FieldType”: 2,
“mask”: “[“test1”,“test2”,“test3”]”
}

Remark

You can update field if there are no related elements. If such elements exist, only label and mask will be updated. Other parameters will be ignored.

mask → Sent in json format only (optional)

4

Thanks @Nikolas. That seems to work with a newly created field. But on an existing field I am unable to change the mask.

On the new field created I have made it so opportunities have multiple relativeItemsCount and can still make changes to it. Not sure why an older one can only change the label and not the mask.

5

wait a sec

6

@aloreaux

It looks like you have already used this field when setting up a person or company and one of multi values is already in use.

image

check it :upside_down_face:

7

@Nikolas I’m not sure I follow. If it is used the documentation says that the label and mask can change and everything else will be ignored, unless I am not understanding something. Thank you.

1 Like
8

@aloreaux
I’m clarifying

10

The situation is as follows:

For this type of custom field: 2 (SelectBox)
You can change the custom field mask, but there is one caveat.

  1. You can change the custom field completely when it was not used for a person or company.

  2. You can add (not change) mask values for custom field if custom field has already been used for a person or company.