Document Server version: communityserver 12.1.0.1760
Type of installation: Docker
OS: Linux Debian 11
Hardware: 4 core (8 threads) CPU, 16 GB of RAM
I have a Docker version of Community Server installed on linux - Debian 11.
When Debian had access to the internet, everything was working smoothly.
Now I disabled the internet access and for some reason, everything is working
extremely slowly. It doesn’t matter if I access the server/app via browser or OnlyOffice Editors, every request takes almost 10 seconds to complete.
For example, if I just go to the initial page via browser and click on “Documents”, it takes around 10 seconds to show me my documents page. If I open a document, it takes around 10 seconds to load the document. If I switch pages, for example from “Documents” to “Projects” or “CRM” or “People”, it takes around 10 seconds to switch to that page. Literally every request (or every click) I make on the website takes that long.
I checked resource consumption and CPU usage only stays at around 20%, there’s more than enough memory left and more than enough disk space left.
I assume that the server is trying to access the web for some reason and waits for some kind of timeout, since it doesn’t have internet access.
What should I do? How do I speed this up? I can’t give it internet access for security reasons.
Server is only accessible via local network.
Best regards,
Joze