Can't migrate WorkSpace -> Docspace

DocSpace
1

Hello,

With Fresh Test community Install

  • Docspace 2.5 install Linux (without Docker)
  • Last Workspace version install (Linux and with another instance on windows)

→ Generate Backup in workspace
→ Download the file “localhost_2024-05-24_10-00-26.tar.gz” on my desktop
→ In Docspace , Go to import and choose “OnlyOffice Workspace”
→ upload the file “localhost_2024-05-24_10-00-26.tar.gz”

The result is “couldn’t parse file …”

In studio.log :

2024-05-24 10:30:57,597 ERROR [58] ASC.Migration.Core.MigrationOperation - System.Exception: Couldn’t parse localhost_2024-05-24_10-00-26.tar archive
—> System.DivideByZeroException: Attempted to divide by zero.
at ASC.Migration.Core.Migrators.Provider.WorkspaceMigrator.ParseUsersAsync()
at ASC.Migration.Core.Migrators.Provider.WorkspaceMigrator.ParseUsersAsync()
at ASC.Migration.Core.Migrators.Provider.WorkspaceMigrator.ParseAsync(Boolean reportProgress)
— End of inner exception stack trace —
at ASC.Migration.Core.Migrators.Provider.WorkspaceMigrator.ParseAsync(Boolean reportProg

Other details :
When i compare backup docspace and workspace :
For the table of the database : xml for docspace, SQL request (replace …) for Workspace
Backup from Docspace could be restored without problem in Docpspace (Idem For WorkSpace)

Is it a bug ? a misconfiguration ? Does the “enterprise” version have the same problem ?

Thanks
Net

1 Like
2

I have Docspace 2.5.0. I just see the last version is 2.5.1 .
i 'm going try with this last version.

3

It 's the same problem with docspace 2.5.1 (community)
and Workspace (12.6.1258 in aboout and 24.02.802 for the install downloaded).

4

Hello @NetCHP

Do I understand correctly that you are trying to import data from Workspace into DocSpace? If so, please see official documentation on this process:

Do you see any error in the DocSpace interface when after uploading backup for data import? If there is an error, please create a screenshot of it to share.

5

same problem here with DocSpace v.3.0.4 (community)
importing data from Workspace 12.5.2.1848

6

Hello @K.Gundermann

First of all, please note that the version of Workspace that you are using is outdated. It is recommended to run latest release to perform the migration. Is it possible to update Workspace and then try again?

Also, do I understand that the error is identical both in the interface and the logs?

7

Hello @Constantine

we had some problems updating to the newest workspace version, but now we are on 12.7.1.1942

Maybe I will try it again, but as I had run out of time for this project it will not be this week.

8

Sure, I am looking forward to your feedback.