App does not open files

Device: Samsung A03
OS version: Android 13
App version: 8.0.1, build 533, SDK

When I open a file within the app, the file has a gray screen and nothing opens, as shown in the screenshot.

Hello @josejacsan
Did you run this test with local files or through connected portal (Personal, WorkSpace)? Could you please record a video file while you are reproducing the situation?