There is no drop-down menu with a list of all installed fonts. When I enter the name of the font by myself, it gives an error: “The font you are about to save is not available on the current device. The text style will be displayed using one of the system fonts, the saved font will be used when it becomes available. Do you want to continue?”
MacBook Air M1
OS version: macOS Sonoma 14.3.1 (23D60)
App version: ONLYOFFICE 8.0.0
Downloaded from: ONLYOFFICE website
@Vorobiov
Can I ask you to attach an archive with files in private messages?
Unfortunately, there is a restriction on the file formats that can be attached on the forum.
Could you please provide a link to an external storage instead?
I had already uninstalled ONLYOFFICE 8.0 and orphan files that remained, clean reinstalled 7.5.1, and then updated app within app from menu to 8.0. Seems to have corrected the issue.
Guys, we have conducted testing on the issue using ONLYOFFICE Desktop Editors version 8.0. The behavior of our editor is as expected.
Upon opening a document, there is background parsing of system fonts. This process requires some time as images for the font combo box are generated in the background, which will be accessible later on.
Hi Nikolas,
I’m experiencing the same issue since version 8. I have the font menu, but it won’t let me change any font. It was working well with ancient versions.
If I want to change manually (by typing its nam) the font, the message given by Vorobiov is appearing.
However, the right fonts are here in my alreday made files. So the fonts are recognized by OnlyOffice…
MacBook Pro '13 (Intel)
MacOS 11.7.10
OnlyOffice 8.0.0, 8.0.1 (the late one clean-installed), download first from the app.
Just installed Only Office and face same issue: no dropdown to select fonts, not possible to change font anyway. Uninstalled and reinstalled. Waited for hours(!), as @Nikolas wrote it can take some time. What to do?
Running MacOS 15.3.2 on iMac Retina 5K, 27 inch (2020)
@MarcelR
Could you please let us know which version of ONLYOFFICE Desktop Editors you’re using?
Also, if possible, try reopening the editor and recording a short video that shows the issue (e.g., launching the app and attempting to change the font).
@MarcelR
You can absolutely upload the video to any external file sharing service (like Google Drive, Dropbox, WeTransfer, etc.) and share the link here - that would be super helpful.
Also, I’ve just increased your trust level on the forum so you should now be able to upload videos directly. Just keep in mind there’s still a size limit, so if the file is large, using an external service is the best option. Looking forward to seeing the recording!