After installing own plugin Onlyoffice crashes

Desktop editors
1

I have a plugin that is a build from React js application. After i installed it in OnlyOffice, it crashes with an error. And when i try to open a new document the error still remains. Tried reinstalling OnlyOffice but the problem remains. What should i do to go back to default settings and fix this error?

2

Hello,
Please provide the following additional info:

  1. What is your type of Document Server installation? (deb/rpm package, Docker, Windows Server)
  2. What is the version of Document Server used?
  3. How did you install the plugin? Explain step-by-step (and according to which guide?)
  4. Provide Document Server logs (/var/log/onlyoffice/documentserver, for Docker inside the container, for Windows - %Program Files%\ONLYOFFICE\DocumentServer\Logs)
3

Hello,

  1. I am not sure where to get that info

  2. Same as the first one

  3. I was using this guide Adding plugins - ONLYOFFICE Api Documentation
    Plugin Manager → Install plugin manually → Add file with .plugin extension

  4. I dont have that folder, only %Program Files%\ONLYOFFICE\DesktopEditors

4

Understood. Please provide your plugin’s code for testing purposes as a file

5

Sorry for the delay. How can i send the file? Can not upload it through “Upload” button

6

Now you should be able to upload the file, please check

7

Still see an error. Trying to upload .plugin file

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8

Then could you please upload it to some file storing website such as Dropbox and provide us a link?

9

Let’s try this one
https://www.dropbox.com/scl/fi/9uvbikvjg5h9domkn0igh/corp_search.plugin?rlkey=n8nez3qxq5fkkwkhw9tqxyxzw&st=zq4yphs5&dl=0

10

Hello, please send us the screenshot of the contents of the following folder:
%ProgramFiles%\ONLYOFFICE\DesktopEditors\editors\sdkjs-plugins\ {E5773A43-F9B3-4E81-81D9-CE0A132470E7}
The name E5773A43-F9B3-4E81-81D9-CE0A132470E7 is defined by the guid specified in your config.json.
If for some reason there is no such folder, please send us the screenshot of the contents of sdkjs-plugins folder.

Also, please check, what is the version of Desktop Editor being used. To do that launch the Dekstop Editor application (choose DesktopEditors.exe icon in the folder to which application is installed → right click on it → Properties, Details → Product version - send us the screenshot)

11

There is no such folder(

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Screenshot with version
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12

Please try adding this plugin manually by creating a folder with such a name and putting plugin’s content inside (Adding plugins - ONLYOFFICE Api Documentation - refer to Adding plugins through the plugin folder section)
Share the result with us.
I tried reproducing the problem, but faced no issues with installing your plugin by either way (and removing it afterwards). Were there any additional steps that you took?

13

I tried to install the plugin through the folder but the error remained(
Didn’t take any other steps.
I also tested this plugin on a friend and he got the same error.

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15

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