When I set Autosave to false in the editor and use Forcesave to edit the information in the document, the interface reported an error:{error:4,key:“ac067bc433ec6b5b”}.
How should I solve this problem.
Hello @xixi,
Error 4 means “No changes were applied to the document before the forcesave command was received.”
If you disable autosave, you need to manually save all the changes you add to the document by clicking the Save button. Probably you didn’t do it and the changes were not sent to the server.
Hello, the function I want to implement here is to force saving by clicking the external button after editing the document; But I encountered an error after sending the forced save interface: {error: 4, key: “ac067bc433ec6b5b”}. In fact, I edited the document.
Are you still working with autosave disabled? Please record a video of how you reproduce the issue.
I did it with auto save disabled. Do you mean that the forced save function cannot be implemented with auto save disabled?
Autosave means automatic sending of the changes you add to the document from your browser to the Document Server. If you disable it, you must press the Save button in the editor after you add changes to the document. If you send the forcesave request when there are no changes sent to the document server after the previous saving of the file, you will receive the status 4 reply.
I understand what you mean and thank you very much for your help.
你好，西西；我也遇到这相同的情况，新增的外部按钮不能调用强制保存接口，请问后面有找到合适的解决方案么
您好 @wangshaopeng ，请创建一个单独的新帖子并详细地描述情况。 还有，请重现场景，录屏并将录屏文件发送给我们。请问您使用的文档服务器版本是什么？ 另外，澄清一下，我们讨论的是这个功能吗？-ONLYOFFICE API 文档 - 保存文件