Access Denied

Hi Team, I deployed onlyoffice document server by suing docker as

docker run --name onlyoffice -d -p 8000:80 onlyoffice/documentserver
Then, While uploading document getting an error as access denied.

And if integrate to Flink ISO this was the error i got from only office.

2024/06/24 07:48:23 [error] 740#740: *3 connect() failed (111: Unknown error) while connecting to upstream, client:, server: , request: "GET /hosting/discovery HTTP/1.1", upstream: "", host: "x.x.x.x:9092"
2024/06/24 07:53:26 [error] 8708#8708: *54 open() "/var/www/onlyoffice/documentserver/web-apps/vendor/socketio/" failed (2: No such file or directory), client: x.x.x.x, server: , request: "GET /8.1.0-169/web-apps/vendor/socketio/ HTTP/1.1", host: "x.x.x.x:9092"

==> /var/log/onlyoffice/documentserver/docservice/out.log <==
[2024-06-24T07:53:27.626] [WARN] [localhost] [1391820024] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = invalid signature token = eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.ImZsaW5raXNvIg.-QKDShQEPOwdWekQgUGllPfyrCSPdMHzm0tWpU1_mBQ```

Hello @Vijay

Please provide some more information on this case:

  • Are you accessing Document Server via IP (localhost, local or public one) or via domain name?
  • Does this error occurs when uploading any types of documents (DOCX, XLSX, etc.) or only specific documents?
  • What is the version of Document Server?

I’d recommend to start a new post on this issue as it is not related to the main one to avoid mixing up several problems in one thread.