Hello! On Android version of OnlyOffice, when I try to open a pdf file that is protected with password, it’s sadly not possible. When I open such file I get a pop up at the bottom of the screen saying “com.shockwave.pdfium.PdfPasswordException”. So I guess it’s acknowledging that the file is password protected, but unlike in previous pdf reader I was using there was a window popup where I could type the password. I’ve tried it with several pdf files that worked in other reader I was using so far. If there’s a possibility to add such option, that would be really awesome! Thank you!
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Hello @MrPati1999, we will review the proposal, thank you very much for sharing
Also, please clarify, how was the password added to pdf? What pdf documents are you referring to - any pdf documents or ones with forms? It would be perfect if you could provide such a document for reference
Earlier version of OnlyOffice was able to open the password protect PDF’s.
After the recent update it’s showing exception message
I usually open password protected PDF reports that I received.
I tried to create a test PDF if it is happening for that file. It gave the same exception and not asking for password.
I’m not able to upload the Test PDF that I created ad got the same exception.
Thank you for sharing, we are continuing the analysis, please wait
Sorry for the late response. We haven’t been able to reproduce the issue on our side so far. Please provide us the protected pdf file on which the issue is reproduced
Hello, no worries, I’ve created test pdf file and still have the same notification at the bottom of the screen as @bakthasinghdharmaraj mentioned. I can’t send files either as a new user but I’ve uploaded it here on WeTransfer.
The password is: test
Thank you
Thank you, we will continue the analysis of the situation
Hello, we have registered a relevant bug. Please also clarify, where did you set the password for the document?
In this case I used site pdf24 tools but it also applies for files I received from work and uni that contain personal data and I don’t know what methods they used to protect them.
Understood, thank you for sharing
Hello, Anand here.
I just got my bank statement today for last month. And it was password protected. But app was not able to launch that pdf with same PDF Password Exception.
Please add support for this if possible.
Your applications long time user,
Anand
Hello,
We will be working on it
Thanks for quick response, much appreciated
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