Hello
I don’t have the opportunity to make measures, but since I installed v82 of the DE, I have the impression that opening a file takes way more time than before.
My perception was that OO took around 3s to open a ~10xMo pptx file. Now, it’s more 10s.
Am I the only one ?
@OO staf, any figures to share to back / to dispute my impression ?
Thansk
Hello @arcqus
Did you test the same file?
Right now I suggest waiting for the release of the Desktop version v.8.2.1 and double-check the situation. We are going to release it shortly.
Hi @Alexandre
Yes, it was with the same files.
It is a feeling and I still have it, but it is just a feeling or an issue on my computer (but I’ve not added anything recently).
BTW, I don’t have any metrics either, but a colleague to whom I advised to use OO told my that lately she found OO slow to start (without me mentioning my feelings).
Hello @arcqus
Understood, however we need the specific scenario to reproduce it on our side. Ideally, we need the test file that you used to take a closer look at it.
We are continuously improving the product with each new version, and community support plays a crucial role in troubleshooting and resolving such issues. Your assistance in this matter would be greatly appreciated.
Hello
I took time to make tests.
I removed OO 8.2.2 and set up 8.0.0
I opened this file:
20241203.pptx (3.0 MB)
I recorded the opening of the file:
I set up again 8.2.2
I recorded the opening of the same file:
=> It is 7s longer, it is more.
NB : it is only one test with one file, so it is not a very robust test, I know.
NB2 : however I tried to have the same apps running in the meantime.
NB3 : It raised another question to me : why a pptx file with less than 20 slides and not a lot of pictures takes some long to open (My laptop is only 2 years old).
I made some findings and will open another thread for this)
Hello @arcqus
I’d like to join this thread too.
Thanks for providing the details, we will take a look at this situation.
Hello @arcqus
A few days ago we released v.8.3.1. Could you please update your app and double-check the situation?
Also, please let us know your exact OS version.
Hello @Alexandre
Sorry but since the bug report, I switch to Linux Mint, so I no longer can do test regarding this issue.
Regarding my colleague also using OO, I advises her to install the new version and things are better now.
Hello @arcqus
Thank you for your update. We need some time to discuss the initial report internally. I will update this thread once we have something to share.
Dear @arcqus
We have decided to close this case since the issue is no longer reproducible on the latest version. We want thank you for your reports! Please feel free to contact us if you face any issues.