The document security token is not correctly formed. Please contact your document server administrator

Docs
22

Any news about this ? :slight_smile:

23

Hello @ArnaudT

We are still working on it. I will update the thread once any news come up.

24

We have the same issue after we have installed onlyoffice-documentserver after version 7.2.12023-07-18_12h00_04

25

Hello @support.nuxeo

Please note that this thread is related to the Java Example. If you are facing this issue right after installing Document Server, then please refer to this article: https://api.onlyoffice.com/editors/troubleshooting#token
In general, if the issue is related to Document Server installation and not to Java Example, make sure to install the latest version 7.4 first since 7.1 is already outdated and then, if you still face the issue, consider starting a separate thread with detailed explanation of the issue to avoid mixing up topics. Thank you.

26

hii @Constantine i get the same issue “The document security token is not correctly formed. Please contact your Document Server administrator.”
i checked serveral blogs also but i still get the issue, i also made the JWT_ENABLE= false but when i do that then i get the erro “Download Failed” even i just open my doc file.

27

Hello @Captain_roger

I see that you’ve created multiple replies on the same issue. Please do not duplicate same topics in various posts.