I am encountering the described issue only when fetching data from an API and extracting image URLs from the API response. Occasionally, the image insertion is successful, but on other occasions, a cross is displayed instead of the image. Additionally, when I download the document, I notice that the image with a cross is initially inserted, but when the document is opened, the image is available. This problem seems to be related to a potential bug in the Office Web application for the DOCX file format. Below, I have included my complete code for reference:
In the provided video, when I click on my plugin’s refresh button, all the data loads correctly in the document. However, the images are not displayed initially; they only become visible after I manually refresh the document.
I am using OnlyOffice for Docs (web version) through the https://personal.onlyoffice.com/. I am not currently using the document server and have built a plugin using the document builder. I am directly uploading my add-in to Chrome extensions and starting to use it in the OnlyOffice web application.
I haven’t found any issues in the network or console.
Can you please check this link again: plugin It’s not working when I have multiple bookmarks. The callCommand method is called only once. Additionally, I want to call another API from the loadCompanyFinancials method (availble inside plugin) and update the bookmark value based on that API response. How can I implement this in this scenario?
We have done our utmost to address the issues you’ve encountered within the forum. We even made modifications to the plugin you provided. If you still require further assistance, please don’t hesitate to reach out to dedicated support post: Get dedicated support.